Summary
Overview
Work History
Education
Skills
Personal Development
References
Timeline
Generic

Angel Onwochei

Senior Account and Program Manager
Dubai

Summary

A seasoned account manager and certified Agile program manager with a strong track record in strategic sales, client relationship management, and market expansion across global regions. Skilled in exceeding revenue targets, driving product adoption, and enhancing client engagement through high-stakeholder events and strategic partnerships. Expert in developing C-suite relationships and executing business strategies to maximize client satisfaction and achieve corporate objectives.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Senior Enterprise Account Manager

Amazon Web Services
8 2022 - Current

Responsible for managing portfolio valued at $10 billion, serving cross-industry client base in sectors including Manufacturing, Retail, Travel and Hospitality, Banking, Telecommunications, Digital banking, Mining, Energy, and Oil & Gas

  • Spearheaded sales and revenue growth strategies for AWS Cloud services across EMEA
  • Served as primary point of contact for high-value clients, ensuring timely resolution of any concerns or issues
  • Expanded market presence by targeting new industries through effective prospecting techniques resulting in successful acquisition of lucrative accounts
  • Engaged with C-suite executives, software developers, and IT architects to promote and drive adoption of AWS cloud services for successful client digital transformation journey
  • Developed and managed sales pipeline and partner channel network to grow market share and enhance service adoption through tailored, consultative sales approach
  • Drove revenue growth, increased adoption, enhanced market penetration within complex enterprise accounts, through sales campaigns and strong stakeholder management
  • Facilitated stakeholder engagement, through workshops, to address challenges and enhance awareness of initiatives, aligning with strategic territory plan
  • Achievements: exceeded 2022/23 revenue target with impressive 127% quota attainment
  • Successfully won back lapsed retail customer, increasing their consumption by 55%
  • Collaborated with cross-functional teams to deliver customized solutions that met client requirements and exceeded expectations
  • Conducted quarterly business reviews to assess client satisfaction levels, identify areas for improvement, and formulate strategies for continued success

Country Program Manager (UK)

Amazon
07.2020 - 08.2022
  • Responsible for managing growth and success of Amazon Renewed UK
  • Identifying, prioritizing and executing on new opportunities to further accelerate growth of Renewed Program as well as drive process improvements
  • Identify gaps, overlaps and opportunities, and initiate high-impact projects based on analysis
  • Write monthly program updates and financial reports for key stakeholders, such as senior leaders, to review customer, seller and business metrics
  • Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions
  • Achievements: exceeded 2020 revenue target by $1.2 million and grew program revenue from $16 million to $38 million in 2021-2022

Lead

Fire Tech
02.2019 - 03.2020
  • Lead on all B2B and government projects, liaising with C-suite stakeholders and governmental ministers
  • Managing challenging, long term projects across multiple teams and locations
  • Drive continuous improvement by collaborating, influencing and challenging stakeholders at all levels
  • Ensure effective day-to-day operational stakeholder engagement and collaboration throughout all projects.
  • Devised successful product launches by overseeing end-to-end project management from conception to execution
  • Conducted quarterly business reviews with clients to assess performance, identify opportunities, and set goals for future growth
  • Mentored junior team members in best practices for project management, contributing to their professional growth and development
  • Managed program risks proactively by conducting thorough risk assessments and implementing mitigation strategies
  • Applied data-driven decision-making techniques to guide program strategy adjustments as necessary for optimal results
  • Aligned multiple projects under a single portfolio for streamlined reporting and increased visibility into overall program health
  • Monitored project budgets closely, identifying cost-saving opportunities without compromising quality or timelines
  • Developed comprehensive project plans, setting clear objectives, milestones, and resource allocation for successful execution

Senior Project Manager

London Business School
08.2013 - 01.2019
  • Project lead for multiple overlapping large-scale projects, managing a portfolio budget of £10 million
  • Define and advise on scope, objectives and outcomes, and success measures, ensuring the client’s needs are fulfilled
  • Forecasting and planning to ensure change plans are future-proofed
  • Tracking and monitoring progress of each project throughout its lifecycle against critical milestones and deliverables
  • Execute on projects to the highest quality, within defined scope, budgets and outputs.

Lead Programme Manager

London Business School
  • Manage portfolio of LBS Open Programmes, including School’s flagship General Management Programmes, generating business revenue contributions in excess of 60%
  • Effectively manage and lead several project teams, ensuring the following: open communication channels, clear team objectives, clear delegation and division of roles and responsibilities, clear escalation paths and team alignment
  • Creating and maintaining project planning tools and resource plans for each project in my portfolio
  • Tracking and monitoring progress of each project throughout its lifecycle against critical milestones and deliverables
  • Undertake quarterly financial forecasting and budget reviews for all projects.

Programme Manager

London Business School
  • Delivering custom Executive Education Programs to clients including Nestlé, IBM, Sanofi, Rabobank and Air Liquide
  • Responsible for portfolio of programs including organization's flagship General Management programs
  • Design and content management of LBS eLearning platform for executive clients
  • Acting as main point of contact for participants, clients and other external stakeholders, ensuring that their interests are constantly being represented, in line with business needs
  • Ensuring key milestones are met during initialisation, delivery and wrap-up of projects
  • Delivering projects in various location across globally
  • Logging risks, issues and changes, and escalating where necessary.

Education

Agile Project Management Practitioner (QA) -

APMG International
London, ENG
09.2018 - 10.2018

Bachelor of Arts -

London South Bank University
London, ENG
10.2005 - 05.2009

Skills

Strategic planning – Managing portfolio budgets of £10 billion, strategic planning, driving new business, pipeline management

International experience – Led and delivered projects internationally: Gulf region, UK, China, Africa, Europe

Stakeholder management – Work with C-suite personas at multinational companies such as Nestlé, IBM, Deloitte and McKinsey, and international governments, to lead delivery of tailor-made projects

Team Leadership – Leading project teams to successfully deliver large-scale projects to time, scope, budget

Performance Management

Operations Management

Project Planning

Personal Development

  • Python for Beginners (Udemy) January 2020
  • Introduction to Change Management (ALISON) January 2016
  • Managing People (FutureLearn) March 2015

References

References available on request.

Timeline

Country Program Manager (UK)

Amazon
07.2020 - 08.2022

Lead

Fire Tech
02.2019 - 03.2020

Agile Project Management Practitioner (QA) -

APMG International
09.2018 - 10.2018

Senior Project Manager

London Business School
08.2013 - 01.2019

Bachelor of Arts -

London South Bank University
10.2005 - 05.2009

Senior Enterprise Account Manager

Amazon Web Services
8 2022 - Current

Lead Programme Manager

London Business School

Programme Manager

London Business School

Angel OnwocheiSenior Account and Program Manager