Summary
Overview
Work History
Education
Skills
Timeline
Generic
Angelica Joyce Sabongan

Angelica Joyce Sabongan

Dubai

Summary

Dedicated individual well organized and goes extra mile to provide efficient and effective work outcome. Motivated and detail-oriented.Proven track record in enhancing customer satisfaction at French Bakery through exceptional customer service and accuracy in transactions. Skilled in database management and interpersonal communication, effectively improving scholarship processes at John Buco Colegio De Jimenez, Inc. Demonstrates strong problem-solving abilities and collaboration skills, leading to significant improvements in operational efficiency. Demonstrated history of meeting goals and promoting best practices driven to deliver high-quality service and consistent result.

Overview

5
5
years of professional experience

Work History

Cashier

French Bakery
2023.03 - 2024.10
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Administrator TES and TDP Focal Person

John Buco Colegio De Jimenez, Inc.
2019.08 - 2023.01

* Receive and prepare scholarship application process for students and coordinate scholarship application

* Attending seminars and meetings via zoom and to the Regional Office

* Prepare billing Documents, Liquidation Report and General Payroll

* Conduct orientations and acts as liaison among faculty, staffs, students and to the public to provide information regarding scholarship matters

* Assists the scholarship staffs in office computer operation and database

* Responds to questions or problems to the students

* Check finish output to the staff

* Prepare an action plan and accomplishment report at the end of the semester.


Education

Bachelor of Elementary Education -

Western Mindanao State University
Zamboanga City, Philippines
04.2017

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Collaboration Skills

Interpersonal Skills

Organizing and Prioritizing

Database Management

Time management skills

Problem-solving skills

Timeline

Cashier

French Bakery
2023.03 - 2024.10

Administrator TES and TDP Focal Person

John Buco Colegio De Jimenez, Inc.
2019.08 - 2023.01

Bachelor of Elementary Education -

Western Mindanao State University
Angelica Joyce Sabongan