Angelica Shiela Hamol
Riyadh
Summary
Business Operations professional with over 11 years of international experience supporting multinational organizations across Saudi Arabia and the UAE. Expertise in workplace operations, office administration, facilities coordination, procurement, vendor management, executive support, HR operations, and stakeholder management. Proven ability to optimize business operations, ensure policy compliance, and deliver high-quality work services in fast-paced, multicultural environments. Proficient in SAP and Microsoft 365, with a strong focus on operational efficiency, collaboration, and continuous improvement.
Overview
1
1
Certification
13
13
years of professional experience
Work history
Office Manager | Workplace Operations
ENGIE Regional Headquarters
Riyadh
2024.05 - Current
- Managing Corporate Services and workplace operations for ENGIE's Regional Headquarters, ensuring efficient delivery of office administration, workplace services, facilities coordination, fleet operations, and day-to-day business continuity.
- Drive operational excellence by managing office assets, furniture, consumables, workplace logistics, inventory, and vendor performance, ensuring efficient, and cost-effective working environment.
- Coordinate facilities maintenance, workplace inspections, and HSE compliance, partnering with internal teams and service providers to maintain safe, functional, and well-maintained office aligned with ENGIE's "No Life at Risk" safety culture.
- Deliver exceptional workplace and employee experiences by coordinating executive visits, regional leadership meetings, internal events, meeting spaces, catering, and workplace support services.
- Spearheaded implementation of ENGIE's Digital Workplace and Meeting Room Booking System, improving workspace utilization, streamlining meeting coordination, and enhancing employee collaboration across Regional Headquarters.
- Serve as trusted business partner to Senior Management, managing executive governance, board meetings, confidential communications, strategic reporting, and cross-functional coordination across multiple time zones.
- Partner closely with HR, Procurement, Finance, IT, HSE, and external vendors to deliver integrated corporate services, support regional operations, and continuously improve workplace efficiency and employee experience.
Administrative Assistant – Real Estate
Prime Projects International Holding Co. Ltd.
Dubai
2019.02 - 2024.05
- Provided administrative support to Properties and Facilities Department Manager in overseeing operations across portfolio of 800+ residential and commercial properties, ensuring efficient property administration, operational coordination and maintenance.
- Coordinated facilities management activities by working closely with contractors, maintenance teams, MEP service providers, suppliers, and external vendors to deliver timely repairs, preventive maintenance, pest control, and high-quality facility services.
- Monitor and Inspection of property conditions and coordinated inspections, maintenance requests, and contractor follow-ups, helping maintain safe, functional, and tenant-ready residential and commercial facilities.
- Managed end-to-end operations of three Airbnb properties, overseeing property readiness, maintenance scheduling, guest support, and facility standards to deliver positive customer experience.
- Served as primary liaison between tenants, landlords ensuring prompt resolution of operational and facility-related matters including repair, maintenance, security and emergency matters within premises.
- Coordinated and supervised internal facilities maintenance team, assigning daily work schedules, prioritizing repair and maintenance activities across residential and commercial properties, coordinating material procurement, and monitoring completion reports to ensure timely execution and quality standards.
- Managed tenancy administration including lease agreements, renewals, Ejari registrations, tenant documentation, and compliance with UAE real estate regulations.
- Administered confidential corporate documentation, including contracts, MOUs, title deeds, acquisition records, executive reports, and legal correspondence, ensuring accuracy, compliance, and proper document control.
Executive Assistant & Quality Assurance
Hassan Bin Al Shaikh Group of Industries
Dubai
2015.01 - 2018.03
- Provided administrative support to Executive Design Manager, coordinating departmental operations, documentation, schedules, and communications in fast-paced manufacturing environment.
- Coordinated daily operations between production supervisors, technical teams, safety personnel, and manufacturing staff to ensure work was completed safely, efficiently, and within project deadlines.
- Supported quality, safety, and operational compliance by monitoring production activities, identifying process improvements, and coordinating corrective actions with cross-functional teams.
- Contributed to workplace sustainability initiatives by researching and recommending improvements in production processes and solid waste management to enhance operational efficiency.
- Maintained SAP-based operational records, including quotations, invoices, supplier documentation, pricing history, and production records, ensuring accurate document control and data integrity.
Research Analyst
Bicol University Research and Extension Services
2013.09 - 2014.10
- Research team member for Department of Agrarian Reform Project (ARCCESS), Philippines.
- Responsible for reviewing all existing research and endorsement of projects to be executed.
- Liaised with Government entities and support NGOs involved in providing Agricultural livelihood assistance to Agricultural institutions and farmers.
- Developed skill set training and team building for growing agricultural communities composed of agricultural business owners and farmers.
Education
Bachelor of Science - Agricultural Engineering
University College of Agriculture and Forestry
PhilippinesSkills
- Workplace & Facilities Management
- Corporate Services
- HR Operations & Administration
- Health & Safety Coordination
- Event & Meeting Management
- Cross-functional Collaboration
- Policy Compliance
- Process Improvement
- Service Desk Coordination & Visitor Management
- Business Operations
- Asset & Inventory Management
- Multicultural Communication
- SAP ByDesign, Ariba and Concur, Microsoft office tools
Certification
- MBA (In Progress)
- Project Management Professional (PMP) – In Progress
- Project Management Certificate – Anexas Europe
- Microsoft Teams Administrator Associate
CREDIBLE REFEREES
Available upon request
Timeline
Office Manager | Workplace Operations
ENGIE Regional Headquarters
2024.05 - Current
Administrative Assistant – Real Estate
Prime Projects International Holding Co. Ltd.
2019.02 - 2024.05
Executive Assistant & Quality Assurance
Hassan Bin Al Shaikh Group of Industries
2015.01 - 2018.03
Research Analyst
Bicol University Research and Extension Services
2013.09 - 2014.10
Bachelor of Science - Agricultural Engineering
University College of Agriculture and Forestry