ANGELIE DUPLITO
Dubai,United Arab Emirates
Summary
Experienced in KYC and AML compliance, with a strong focus on customer due diligence (CDD) and enhanced due diligence (EDD). Proven expertise in fraud detection and prevention, coupled with exceptional customer service skills. Adept at policy development and goal performance, ensuring time management efficiency. Committed to maintaining the highest standards of regulatory compliance while striving for continuous professional growth.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Senior Account Executive - General Corporate
HOWDEN INSURANCE BROKERS LLC
Dubai, United Arab Emirates
10.2018 - 03.2025
- Conduct KYC and due diligence reviews for new and existing clients.
- Ensure compliance with AML laws and regulatory frameworks.
- Monitor transactions for suspicious activities and escalate findings.
- Collaborate with legal and compliance teams to update policies.
- Responding to email and telephonic inquiries from clients,
brokers, and Insurers Providing New and renewal Quotes for
RETAIL and CORPORATE clients. - Issuing Policies Encoding Debit and Credit note endorsement
(additions). - Responsible for the routine transactions on all group and SME policies, endorsements, and certificates.
- Liaise with the clients in any query and get clarifications for inconsistent, incorrect, or missing information.
Account Executive - Motor Underwriter
HOWDEN INSURANCE BROKERS LLC
11.2014 - 10.2018
- Do New business and Renewal
- Approaching all Insurance companies to get the best quotes and providing it to the clients
- Make sure to close the business by issuing the policy
- Collect and do the invoicing
- Assisting other colleagues
- Do other tasks in my free time
Front Office Executive / Admin / Life & Wealth Underwriter
HOWDEN INSURANCE BROKERS LLC
12.2011 - 04.2014
- Overall responsible for all correspondence, Screen telephone calls; provides information, or refers callers to appropriate staff members; answers inquiries
- Documentation and filing, that involves admin work
- Independently researches, assembles, and summarizes material, information, and data for administrative board or commission consideration and action; records and transcribes proceedings of meetings and conferences
- Processing New business applications and compiling documents
- Coordinated room availability, resulting in reduced waiting time for guests.
- Enhanced customer satisfaction by providing excellent front desk service.
Personal Secretary
SWIFT TELECOM LOGISTICS COMPANY
06.2011 - 12.2011
- Overall responsible for all correspondence, excel report on all stocks (incoming and outgoing)
- Documentation and filing, which involves admin work
- Coordinate with staff in various clerical documentation and database filing system
- Do import export invoices
- Maintain the calendar schedule
- Managing travel business
Education
Hotel and Restaurant Management -
GOLDEN STATE COLLEGE
Skills
- KYC and AML Compliance
- Customer Due Diligence (CDD)
- Enhanced Due Diligence (EDD)
- Fraud Detection & Prevention
- Customer Service
- Goal and Performance
- Policy Development
- Time management efficiency
Certification
Anti-money Laundering Certificate
Anti-Bribery and Corruption Certificate
Conflict of Interest Certificate
Certified Cyber Insurance Specialist (CCIS)
Timeline
Senior Account Executive - General Corporate
HOWDEN INSURANCE BROKERS LLC
10.2018 - 03.2025
Account Executive - Motor Underwriter
HOWDEN INSURANCE BROKERS LLC
11.2014 - 10.2018
Front Office Executive / Admin / Life & Wealth Underwriter
HOWDEN INSURANCE BROKERS LLC
12.2011 - 04.2014
Personal Secretary
SWIFT TELECOM LOGISTICS COMPANY
06.2011 - 12.2011
Hotel and Restaurant Management -
GOLDEN STATE COLLEGE
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