Angelina Monelli
Abu Dhabi
Summary
Hospitality and operations leader with over 10 years of experience managing premium F&B, lifestyle, and retail concepts across the UAE and Brazil. Specialized in operational excellence, guest experience, team leadership, and brand execution within high-footfall and luxury-driven environments. Strong expertise in multi-site management, pre-openings, performance optimization, and service culture development. Passionate about creating efficient operations and elevated customer experiences while maintaining strong commercial and operational results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Area Manager -Bubbleology (UK) & Morelli’s (Italy)
WHSmith | Nextbite
09.2025 - 04.2026
- Lead multi-site operations for two international F&B brands across Abu Dhabi and Dubai within the WHSmith | Nextbite portfolio.
- Drive operational performance, brand compliance, and guest experience standards across multiple concepts.
- Manage budgeting, inventory control, labor planning, KPI tracking, and cost optimization initiatives.
- Coordinate directly with international brand stakeholders to localize concepts and improve market positioning within the UAE.
- Supervise and develop cross-functional teams while ensuring operational consistency and service excellence.
Assistant Operations Manager
Aldar Hospitality
04.2025 - 09.2025
- Managed daily beachfront hospitality operations within a premium lifestyle destination in Abu Dhabi.
- Oversaw workforce planning, scheduling, and operational coordination for 50+ team members.
- Ensured compliance with SOPs, HSE regulations, and premium guest service standards.
- Supervised memberships, inventory management, vendor coordination, and VIP/VVIP guest activations.
- Supported operational efficiency initiatives to enhance guest satisfaction and streamline service delivery.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Restaurant Manager
Azadea Group
02.2025 - 04.2025
- Managed day-to-day restaurant operations in a high-volume, brand-driven environment.
- Led floor operations, team coordination, and service execution.
- Ensured compliance with brand standards and guest experience guidelines.
Restaurant Manager
Eggcellent Café
07.2021 - 10.2024
- Led full pre-opening including recruitment, training, and operational launch.
- Managed front- and back-of-house operations with strong focus on service quality.
- Controlled inventory, supplier negotiations, and food safety compliance.
- Improved guest satisfaction and team engagement through structured feedback and training.
Assistant Manager
Jones the Grocer
11.2018 - 07.2021
- Supported daily operations and team management in a high-volume restaurant.
- Led staff training, scheduling, and compliance with health & safety standards.
- Monitored KPIs and supported in-store promotions and performance reporting.
Area Manager
Drill Surf & Sport
08.2015 - 09.2016
- Oversaw operations of 11 retail stores with full accountability for sales and inventory.
- Led and developed store managers and teams across multiple locations.
Operations Supervisor
Sephora Brazil
02.2014 - 08.2015
- Supervised daily operations, cash handling, inventory, and loss prevention.
- Trained and coached teams to improve service standards and sales performance.
Store Manager
Carrefour Group
01.2010 - 01.2012
- Managed daily store operations, team supervision, and customer experience.
- Supported sales performance, inventory control, and operational standards.
Education
Bachelor of Business Administration - UAE
Attested
Skills
- Inventory management
- Business development strategy
- Vendor management
- Performance metric tracking
- Cost control
- Financial performance overview
- Leadership & Team Management
- Recruitment and hiring
- Kitchen operations oversight
- Oversight of multiple locations
- Operations oversight
- Policies and procedures
- Customer Experience & Marketing
- Enhancing guest experience and issue resolution
- Marketing and promotion
- Recipes and menu planning
- Microsoft Office & Excel
- Experienced with point of sale (POS) technology
- Food safety compliance
Certification
- Abu Dhabi EFST - Food Safety Certificate
- Abu Dhabi Hospitality Academy – Le Roches - CX Grace Foundational Training
LANGUAGES
English - C1 Advanced
Portuguese - C2 Proficient
PERSONAL INFORMATION
- Nationality: Brazilian
- Date of birth 11/04/1989
- Residence Visa
- UAE Driving License
AWARDS - EGGCELLENT CAFE
- Traveler's Choice Awards Winner - TripAdvisor, 2024
- Travelers' Choice Awards Winner - TripAdvisor, 2023
- Best Breakfast in Abu Dhabi - Abu Dhabi Tourism Department, 2022
Timeline
Area Manager -Bubbleology (UK) & Morelli’s (Italy)
WHSmith | Nextbite
09.2025 - 04.2026
Assistant Operations Manager
Aldar Hospitality
04.2025 - 09.2025
Restaurant Manager
Azadea Group
02.2025 - 04.2025
Restaurant Manager
Eggcellent Café
07.2021 - 10.2024
Assistant Manager
Jones the Grocer
11.2018 - 07.2021
Area Manager
Drill Surf & Sport
08.2015 - 09.2016
Operations Supervisor
Sephora Brazil
02.2014 - 08.2015
Store Manager
Carrefour Group
01.2010 - 01.2012
Bachelor of Business Administration - UAE
Attested