Angella Katusiime
Waitress
Dubai ,Dubai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure cabin crew/customer representative Position. Ready to help team achieve company goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Waitress
Khalidiya Palace By Rotana Abu Dhabi
Abu Dhabi
08.2022 - 05.2023
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Greeted new customers, discussed specials, and took drink orders.
Housekeeper
Transguard
Dubai
08.2021 - 10.2022
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Polished fixtures to achieve professional shine and appearance.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Education
Vocational Diploma - Child Care & Education of Young Children
National Academy
08.2022 - undefined
High School Diploma - Accounting
Kabalega College Masindi
01.2012 - undefined
Skills
Relationship Building
Timeline
Waitress
Khalidiya Palace By Rotana Abu Dhabi
08.2022 - 05.2023
Vocational Diploma - Child Care & Education of Young Children
National Academy
08.2022 - undefined
Housekeeper
Transguard
08.2021 - 10.2022
High School Diploma - Accounting
Kabalega College Masindi
01.2012 - undefined
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