Summary
Overview
Work history
Education
Skills
Certification
Timeline
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ANGELO HESUNINO P. ANDRADE

ANGELO HESUNINO P. ANDRADE

Abu,United Arab Emirates

Summary

Customer-focused professional with background in ensuring passenger safety and comfort. Enhances passenger experience through excellent communication and problem-solving skills. Thrives in dynamic environments, delivering exceptional service and resolving issues with calm, composed demeanour.

Overview

5
5
years of professional experience
1
1
Certification

Work history

Flight Attendant - Cabin Crew

Wizz Air
Abu Dhabi
05.2023 - 04.2025
  • To provide a prompt and outstanding customer service level by traveling internationally
  • And ensure safety procedure via preflight check, during the flight and past flight check reporting of any foreign object or danger to the aircraft and well-being of passenger is must, ICAO and IATA standard

Airport Customer Service Agent

Dnata
Dubai
03.2022 - 04.2023
  • To provide a consistent quality service to the customer at designated area to all passengers, Check-in and boarding gates
  • Timely and efficient service provided should in accordance with the agreed standard ICAO and local airport

Marketing Specialist

Hoxton Capital
Dubai
01.2021 - 02.2022
  • Assisting the work activities of finance Advisor by researching Leads for Possible investor of pension and marriage
  • Cold to possible client

Customer Representative

MetLife
07.2020 - 10.2020
  • Contacting potentials clients and creating rapport by networking, cold calling, using referrals
  • Resolve product or service problem by clarifying the customer queries, determining the cause of the problem and explain the best solution to solve the problem, following up to ensure resolution

Education

BACHELOR OF ARTS - ECONOMICS

Easter Visayas State University
01.2012 - 01/2016

SECONDARY - undefined

Leyte National High School
01.2008 - 01/2012

PRIMARY - undefined

Rizal Central School
01.2002 - 01/2008

Skills

  • Customer Service Skill
  • Team Leadership
  • Coaching
  • Communication
  • Quick Learner
  • Adaptability
  • Problem Analysis
  • Problem Solving
  • Creative Thinking
  • Hardworking
  • Reliable
  • Diligent
  • Self-Motivated
  • Multitasking
  • Working Under Pressure
  • Escalation Management
  • Microsoft Operating System
  • Administrative Duties
  • Human Resources Assistance

Certification

  • Medical Attestation 2025
  • Aero Medical Training 2025
  • GCAA Cabin crew attestation 2025

Timeline

Flight Attendant - Cabin Crew

Wizz Air
05.2023 - 04.2025

Airport Customer Service Agent

Dnata
03.2022 - 04.2023

Marketing Specialist

Hoxton Capital
01.2021 - 02.2022

Customer Representative

MetLife
07.2020 - 10.2020

BACHELOR OF ARTS - ECONOMICS

Easter Visayas State University
01.2012 - 01/2016

SECONDARY - undefined

Leyte National High School
01.2008 - 01/2012

PRIMARY - undefined

Rizal Central School
01.2002 - 01/2008

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ANGELO HESUNINO P. ANDRADE