Angie Al Habib
Dubai
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales & Leasing Consultant
Harbor Real Estate
01.2023 - Current
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Performed cold-calling and follow-ups with leads to schedule meetings and property viewings.
- Worked with sales team to collaboratively reach targets.
- Contacted customers and prospects to generate new business
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Set up appointments with potential and current customers to promote new products and services.
- Used consultative sales approach to understand and meet customer needs.
- Prospected new sales leads from directories, referrals and partners.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
Managing Partner
Brain Freeze Interior Decorations
01.2017 - Current
Offplan Sales Consultant
D&B Properties
10.2022 - 01.2023
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Cold called and conducted face-to-face sales meetings with potential leads.
- Developed and maintained comprehensive understanding of real estate projects in the market and established connections with all real estate developers.
Sales Consultant
Nation Wide Properties
05.2022 - 10.2022
E-Business Consultant
Information Technology Authority Of Oman
03.2014 - 01.2017
- Team member of the team responsible of creating and executing ITA strategy plan in implementing the eGovernment transformation project.
- Work with Director General of eservices in creating the etransformation project’s vision and strategy.
- Coaching and Training Government employees on various topics including Business Analysis and Service Analysis.
- Manage the eBusiness consultant’s team and assist them in improving the Government Services/ Process.
- Manage eBusiness Executives team and assist them in supporting government agencies.
- Project Manager for the assessment software implementation project.
- Analyze data from the annual assessment software and create annual report for the Cabinet of Ministers of Oman.Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Evaluated situations and delivered targeted solutions using various tools and resources.
Training Specialist – Training Coordinator
Dragon Oil
04.2012 - 01.2014
Head of Corporate Affairs
Al Argan Towell
02.2010 - 03.2012
Marketing Assistant – Software License Admin
Schlumberger
05.2008 - 01.2010
Education
MBA - Business Administration
Coventry College
UKBachelor of Science - Computer Science
Modern Academy
EgyptSkills
- Sales strategy development
- Team collaboration
- Problem-solving abilities
- Time management
- Property management knowledge
- Leasing expertise
- Networking capabilities
- Product knowledge
- Lead generation
- Closing techniques
- Customer relationship management
- Market analysis
- Strong negotiation skills
Certification
- E-Tansformation Leadership Programm (South Korea)
- PMP (Project Management Professional) (Oman)
- Strategic Planning (Oman)
- Business Analysis (Foundation) (Oman)
- Change Management (Oman)
- NLP (Oman)
- Train the Trainer Diploma (Dubai)
- French Language Diploma, University of Touraine (France)
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Sales & Leasing Consultant
Harbor Real Estate
01.2023 - Current
Offplan Sales Consultant
D&B Properties
10.2022 - 01.2023
Sales Consultant
Nation Wide Properties
05.2022 - 10.2022
Managing Partner
Brain Freeze Interior Decorations
01.2017 - Current
E-Business Consultant
Information Technology Authority Of Oman
03.2014 - 01.2017
Training Specialist – Training Coordinator
Dragon Oil
04.2012 - 01.2014
Head of Corporate Affairs
Al Argan Towell
02.2010 - 03.2012
Marketing Assistant – Software License Admin
Schlumberger
05.2008 - 01.2010
MBA - Business Administration
Coventry College
Bachelor of Science - Computer Science
Modern Academy
Similar Profiles
ARIS NIERRAARIS NIERRA
Office Assistant at Harbor Real EstateOffice Assistant at Harbor Real Estate
Alaa NasserAlaa Nasser
Administration officer at Harbor Real EstateAdministration officer at Harbor Real Estate
Iman ShaikhIman Shaikh
HR Specialist at Harbor Real Estate Broker LLCHR Specialist at Harbor Real Estate Broker LLC
MOHAMMED ANASMOHAMMED ANAS
Freelancer at Stefab.comFreelancer at Stefab.com
ERICK SAIMON MMBAGAERICK SAIMON MMBAGA
Ramp Operations Team Leader at Dnata, The Emirates GroupRamp Operations Team Leader at Dnata, The Emirates Group