ANIL KUMAR RAVEENDRAN PILLAI
Bengaluru
Summary
As an accomplished IT professional, I bring to the table over ten years of expertise in both middleware and system administration. My career is marked by a proven track record in effectively managing and troubleshooting diverse application environments, coupled with providing top-tier L3 level support. I am adept in a range of middleware technologies, well-versed in cloud technologies, and possess a strong skill set in scripting and implementing process enhancements. I am currently seeking a challenging role where I can deploy my extensive knowledge and experience within a dynamic organization, contributing to its success and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr Analyst II Infrastructure Services
DXC Technology
Bengaluru
06.2022 - Current
- Responsible for providing L3 level support depending on the priority of the issues to meet client’s SLA
- Installations, configuration, deployment, troubleshooting and administration of WebLogic, JBoss, Tomcat and Apache servers
- Managing incidents, service requests, change management using service now and remedy tools
- Coordinating the quarterly WebLogic patching
- Scripting using bash script to reduce the effort various activities like deployment and day today activities
- Patching or upgrading WebLogic, JBoss, Tomcat, and Apache servers to address the security team's reported vulnerabilities and issues
Lead Engineer - Cloud Operations
IBS Software service (P) Ltd.
Thiruvananthapuram
08.2015 - 06.2022
- Administered AWS infrastructure with components like EC2 instances,VPCs,IAM roles ,security groups ,ALBs & auto-scaling groups.
- Established CI/CD pipeline utilizing Jenkins.
- Installation, Configuration, Troubleshooting, and Maintenance of WebLogic, JBoss, and Tomcat Servers
- Deployment of applications in the environment, configuring JDBC connections and data sources, and provisioning users for the application
- Installation, Configuration, Troubleshooting and Maintenance of IBM MQ
- Communicating with the team members about issues and helping them to understand and resolve the issues
- Documenting the cause and resolution of the issue
- Process improvement plans like developing and running shell scripts to make to automate tasks
- Responsible for providing L3 level support depending on the priority of the issues to meet client’s SLA
- Conducting routine system health checks
- Resolving production outages and performing RCAs
- Troubleshooting/tuning of components like JDBC Connection Pool, Multi pool and Grid link configuration with Oracle, MySql, DB2 and SqlServer, and handling Driver specific issues
- Log monitoring, Troubleshooting and Root cause analysis from thread dump
- Job scheduling and automating jobs using CRON jobs
- Basic operations in F5 load balancer to manage the server load
- Execute Incident management, Change Management and Problem management and other service management functions in line with ITIL Standards
- Experience in operational 24x7 supports
- Quickly adapting to newer technologies
- Work effectively under pressure and handling changing priorities to keep within deadlines
- Performance tuning of windows and IIS web servers
System Administrator
Oceanus Dwellings Pvt Ltd
Bengaluru
06.2012 - 08.2015
- Installing, Configuring, Managing Firewalls and configuring ISP routers
- Managing Mail Server and Hosting Websites Managing CRM software
- Installing, Configuring and Managing Servers, Client Machines
- Configuring and Managing File servers, ADS and DNS
- Administering Users, Profiles, Printer objects, etc
- Through Group Policy
- Troubleshooting hardware and software problems, Configuring TCP/IP
- Maintaining Mail Server
- Maintaining Firewall (Fort iGATE 300A)
Education
Bachelor of Commerce - Computer Application
University Of Kerala
Kerala, India06-2012
Skills
- Middleware Administration
- ITIL Standards
- Service Now
- Oracle WebLogic
- JBoss
- Tomcat
- Apache
- Red Hat Linux
- Windows Administration
- AWS
- Shell scripting
- Jenkins
Certification
- AWS Certified Solution Architect Associate (LHYC7S9KVE1EQ09J)
- Microsoft Azure Fundamentals
- ITIL Certified (Certificate Number: GR750281430AR) (Candidate Number: 9980041799537766)
- RHCE (on RHEL 5) (Certificate No: 805010136048655)
- CCNA (Cisco ID: CSCO13149514)
- MCSE (on windows server 2003) (MCP ID: 6647815)
Languages
- English
- Hindi
- Malayalam
Personal Information
Nationality : Indian
Date of Birth : March 14, 1988
Marital Status : Married
Other Information
- Notice period: Currently Serving
- Driving license: Holder of an Indian Driving License
Hobbies and Interests
- Badminton
- Travelling
References
References available upon request.
Timeline
Sr Analyst II Infrastructure Services
DXC Technology
06.2022 - Current
Lead Engineer - Cloud Operations
IBS Software service (P) Ltd.
08.2015 - 06.2022
System Administrator
Oceanus Dwellings Pvt Ltd
06.2012 - 08.2015
Bachelor of Commerce - Computer Application
University Of Kerala