ANIL PARIYAR
Abu Dhabi
Summary
Senior Customer Development Professional excelling in maximising customer satisfaction through exceptional service delivery. Builds strong relationships to resolve issues effectively and implements safety standards to ensure a secure working environment. Results-driven Senior Customer Development Professional with strengths in regulatory compliance and process improvement. Manages customer concerns and escalates critical issues, ensuring adherence to industry standards and fostering a culture of safety.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Senior c.d.p
Taksim restaurant
10.2025 - Current
- Enhanced customer engagement and satisfaction through delivery of exceptional customer service.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Produced various written communications, documents, and reports to support organisational objectives.
- Ensured safe working environment by implementing and adhering to regulatory standards and policies.
Senior c.d.p
Oia cafe & restaurant
Abu Dhabi
11.2022 - 07.2024
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Identified issues, analysed information and provided solutions to problems.
- Handled customer concerns and escalated major issues to supervisor.
- Built and maintained courteous and effective working relationships.
C.d.p
La sella
Abu Dhabi, Uae
01.2021 - 09.2022
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
C.d.p
Casper & Gambini's
Dubai branch, Uae
07.2017 - 12.2020
- Monitored service times and quality standards to ensure compliance.
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
D.c.d.p /sushi
Casper Gambini's
Abu Dhabi, Uae
04.2015 - 06.2017
- Prepared and cooked high-quality food according to recipes and menu specifications, ensuring consistency and quality.
- Operated large-volume cooking equipment to efficiently produce consistent batches of entrées and sides.
- Collaborated with experienced chefs to master requirements of various cooking stations and dishes.
- Maintained high standards of kitchen hygiene, cleanliness, and organisation, meeting rigorous health and safety guidelines.
Education
S.l.c - Commerce
Shram rastiye secondary school
Kathmandu nepal 01-2006
Skills
- Customer engagement
- Regulatory compliance
- Problem solving
- Team collaboration
- Safety standards
- Time management
- Quality control
- Kitchen hygiene
- Problem-solving
- Communication skills
- Equipment operation
Languages
Nepali
First Language
English
Upper Intermediate
B2
Hindi
Advanced
C1
Timeline
Senior c.d.p
Taksim restaurant
10.2025 - Current
Senior c.d.p
Oia cafe & restaurant
11.2022 - 07.2024
C.d.p
La sella
01.2021 - 09.2022
C.d.p
Casper & Gambini's
07.2017 - 12.2020
D.c.d.p /sushi
Casper Gambini's
04.2015 - 06.2017
S.l.c - Commerce
Shram rastiye secondary school