ANIL TAMANG
DUBAI,United Arab Emirates
Summary
Experienced in crafting high-quality coffee beverages and creating welcoming environment for customers. Excels in multitasking, maintaining top-notch service, and working well under pressure. Brings positive attitude and team-oriented approach to every shift.
Overview
6
6
years of professional experience
Work history
Barista
Emarat general petroleum company
DUBAI, uae
10.2022 - Current
- Assisted with opening and closing tasks such as cleaning café areas, setting up displays, and organizing stock.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Took coffee, food, and other beverage orders.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Maintained clean and professional appearance, and dining area for guest satisfaction.
- Conducted regular quality control checks on coffee beans and other ingredients, ensuring freshness and taste standards.
- Monitored daily sales and provided reports to management, highlighting trends and potential areas for improvement.
- Operated cash registers and handled cash, card, and contactless transactions.
- Showed aptitude in multitasking multiple orders at once, while maintaining accuracy in product quality.
- Maintained high standards of cleanliness in café area and equipment used for coffee preparation.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
- Resolved customer complaints with diplomacy, maintaining establishment's reputation for outstanding service.
- Managed inventory levels of coffee beans, milk, and other supplies, ordering stock as necessary to maintain optimal levels.
- Managed customer flow and served average of 100+ customers per day while ensuring efficient service and positive experience for every interaction.
Barista
Annapurna coffee house
Birtamode, Nepal
03.2020 - 06.2022
- Operated espresso machines and other equipment to produce high-quality drinks.
- Maintained cleanliness and organisation of work areas to ensure efficient operations.
- Prepared and served diverse range of beverages to meet customer preferences.
- Managed over 150 customer calls per day
- Reheated pre-prepared food following standard instructions.
- Ordered, received and correctly stored fast food ingredients.
- Stocked counters, refrigerators and food service bars with fresh supplies.
- Totalled bills and accepted cash, card and mobile payments.
Education
Bachelor of Business Administration - Commerce
Kanakai multiple college
Jhapa Nepal /2014 - /2018
Skills
- Quality control
- Sandwich preparation
- Espresso machine maintenance
- Latte artistry
- Point-of-sale knowledge
- Adaptability and flexibility
- Problem-solving abilities
- Barista equipment maintenance
- Cash register operation
- Strong communication
- Adaptable and quick to learn
- Coffee and beverage preparation
- Inventory management
- Hygiene standards enforcement
- Outstanding communication
- Cooperative team player
Languages
English
Fluent
Nepali
Native
Hindi
Proficient (C2)
Timeline
Barista
Emarat general petroleum company
10.2022 - Current
Barista
Annapurna coffee house
03.2020 - 06.2022
Bachelor of Business Administration - Commerce
Kanakai multiple college
/2014 - /2018