ANIRUDDHA KUNDU
Dubai ,UAE
Summary
Dynamic professional with expertise in Java, C, C++, HTML, CSS, JavaScript, Python, and SQL. Proficient in Microsoft Office Suite with strong communication and interpersonal skills. Demonstrated leadership in team environments, successfully driving business development and negotiating repayment plans. Committed to leveraging technical skills and strategic thinking to enhance organizational success.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Mortgage advisor
Hanok international
Dubai , UAE
2025.12 - 2026.05
- Assisted clients in understanding various mortgage products to make informed choices.
- Simplified application process to enhance client satisfaction.
- Produced accurate documentation promptly to minimise delays in lending procedures.
- Developed strong connections with lenders to negotiate better deals for clients.
- Aided clients with complex mortgage questions.
CRM
Omaxe House
New Delhi , India
2024.07 - 2025.12
- Assisted in managing customer relationships to enhance satisfaction and retention.
- Helped to address customer queries, complaints, and escalations by providing timely responses.
- Supported collaboration with sales and project teams to ensure effective communication and service delivery.
- Aided in post-sales activities including documentation follow-ups, payment tracking, and site visit coordination.
- Maintained accurate CRM records to support long-term client relationships and encourage repeat business and referrals.
Education
Higher National Diploma - Digital Technology (Artificial Intelligence)
Global Business Studies
Dubai 2025.09 -
Senior School Certificate Examination - Class 12th
Suraj School Vill Karampur Tijara
Alwar, Rajasthan 2022.07 - 2024.05
Skills
- Excel and reporting skills
- Customer-centric mindset
- CRM proficiency
- Data handling and processing
- Microsoft Office suite
- Communication and interpersonal skills
- Team leadership and training
- Problem solving and adaptability
- Time management and multitasking
- Java, C, and C
- HTML, CSS, and JavaScript
- Python and SQL
- Customer feedback assessment
LANGUAGES
English
Advanced
Hindi
Fluent
Bengali
Fluent
Accomplishments
Personal Portfolio website.
Food ordering website.
LeafScanAI Plant Diseases website.
Weather Based Farming system.
Certification
- Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate :Oracle (OCT 2025)
- Machine Learning with Python course on cognitiveclass.ai: IBM Developer Skills Network (Dec 2024)
- Python 101 for Data Science course on cognitiveclass.ai: IBM Developer Skills Network (Dec 2024)
- Machine Learning with Python - Level1 :IBM Developer Skills Network (Dec 2024)
- Operation Job Simulation : Goldman Sachs (Dec 2024)
References
References available upon request.
Timeline
Mortgage advisor
Hanok international
2025.12 - 2026.05
Higher National Diploma - Digital Technology (Artificial Intelligence)
Global Business Studies
2025.09 -
CRM
Omaxe House
2024.07 - 2025.12
Senior School Certificate Examination - Class 12th
Suraj School Vill Karampur Tijara
2022.07 - 2024.05