Aniruddh Gupte
Consultant
Dubai
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Consultant
iFranchise Group
Dubai
06.2022 - Current
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation, and data modeling.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Onboarded and managed new client accounts to boost retention rates.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Renegotiated outsourcing contracts to save considerable costs.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Analyzed problematic areas to provide recommendations and solutions.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Created monthly forecast templates and resource management allocations for approved projects.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Collected, arranged, and input information into database system.
- Worked on conducting audits to critique and improve business practices from Operations and Strategy standpoint.
- Worked with Food and Beverage concepts, high end Salon Concepts in Saudi PIF (Public Investment Fund) and United Arab Emirates.
Consultant
Cipriani (Contract)
Milan
08.2021 - 02.2022
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Identifying and addressing the issues with the expansion plan for the brand.
- Using the Profit & Loss statement to identify the problem area and working on segregating tasks.
- Conducting field market research and analysis to check the location, presence and validity of the brand.
- Working with the client to resolve the Food and beverage deliverables to the clients.
- Making recommendations based on findings and justifying the need to shift focus to the larger issues that may hamper brand image and result in loss of business.
Multi Property Senior Sales Manager
Marriott International (Renaissance Mumbai and Marriott Executive Apartments)
Mumbai
11.2019 - 02.2021
- Resolved problems, improved operations and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed the corporate business for the catchment area for the hotel which included corporate companies like Larsen and Toubro, Marsh and McLennan, Mott Macdonald, Crisil, and Nomura which contributed the most business.
- Managed the Marriott RFP online business for the hotel ensuring close coordination with the Global sales team to actively negotiate with their client to acquire new accounts for the hotel.
- During the lockdown, maintained relationships with all major corporate businesses who brought in revenues and built new relationships with corporates and guests who use hotels occasionally to ensure maximum coverage.
- Increased business output from Larsen and Toubro substantially as compared to the operations they had over previous years by penetrating more verticals within the company.
- Promoted stay-cation programs designed with the Director of Sales of the hotel and food and beverage delivery options direct to offices or residences amongst the corporates and locals designed with the Food and Beverage Director.
- Recognized with a certificate for achieving the highest revenue closed amongst all the hotels in South Asia.
- Recognized with a certificate for driving results during the post-lockdown period and displaying leadership skills.
Sales Manager
Marriott International (Westin Mumbai Garden City Mumbai)
Mumbai
06.2016 - 03.2019
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Organized promotional events and interacted with community to increase sales volume.
- Growing business in the top accounts allocated and handling the catchment area of the hotel (Goregaon E to Virar E) and worked with corporates like Citibank, BNP Paribas, Morgan Stanley, Tecnimont, Blackrock, and PWC which were the top accounts for the hotels.
- Led catering sales functions at the hotel and implemented new standard operating procedures.
- An integral part of systems integration of Starwood systems to Marriott systems and training the team to work on Marriott systems and making SOPs to follow.
- A new business development portfolio was created with DOSM of the hotel from Santacruz to Nariman Point for further reach and presence in the market and got new MICE accounts onboard which boosted the ROI and Market Penetration Index of the hotel.
- Implemented the need for filling weekends with group business from alternate source markets like Bengaluru, Delhi, and close coordination with the Global Sales team internationally to drive additional revenues for the hotel.
Education
MBA - Advanced Revenue And Performance Management
Les Roches
Switzerland 03.2021 - 02.2022
Bachelor of Arts ( Hons.) - Hospitality Administration And Management
University of Huddersfield
United Kingdom 05.2007 - 06.2011
Skills
Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Consultant
iFranchise Group
06.2022 - Current
Consultant
Cipriani (Contract)
08.2021 - 02.2022
MBA - Advanced Revenue And Performance Management
Les Roches
03.2021 - 02.2022
Multi Property Senior Sales Manager
Marriott International (Renaissance Mumbai and Marriott Executive Apartments)
11.2019 - 02.2021
Sales Manager
Marriott International (Westin Mumbai Garden City Mumbai)
06.2016 - 03.2019
Bachelor of Arts ( Hons.) - Hospitality Administration And Management
University of Huddersfield
05.2007 - 06.2011
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