ANISH KOCHITTY
Abu Dhabi,UAE
Summary
I am a keen, passionate and enthusiastic hospitality professional with over 8 years of experience bringing proven expertise in Food and Beverage operations and practices. I manage activities with good understanding of current needs and future targets of the organization. I offer excellent team leadership abilities and I am experienced in working in a multicultural work environment.
Overview
8
8
years of professional experience
Work history
Assistant Restaurant Manager
Conrad Hotels & Resorts
Pune, India
06.2022 - 05.2023
- Operated and managed a 180 cover All Day Dining restaurant 'Coriander Kitchen' with and APC of INR 1600 in a price sensitive market, while getting rave reviews.
- Setup SOS for restaurant and bar operations.
- Recruited, managed, trained and developed the restaurant team.
- Set departmental targets and objectives, work schedules, budgets and policies and procedures.
- Evaluated guest satisfaction levels with a focus on continuous improvement.
- Monitored quality control specifications, quality assurance and HACCP guidelines.
- Oversaw adherence to security and safety standards to prevent unnecessary liabilities.
- Drove sales to maximize budgeted revenue.
Restaurant Manager
Highland Baner / LIT Hospitality LLP
Pune, India
10.2020 - 05.2022
- Operated and managed a 140 cover rooftop restaurant and bar setup.
- Led the entire team to function through routine operations, to develop strong decision-making skills in case of unexpected challenges and up scaling team members to possess expert restaurant operations knowledge
- Prepared roasters and managed staff schedules as per business requirements.
- Reviewing customer surveys to develop and implement ways to improve customer service.
- Resolved customer complaints in the highest professional manner.
Food & Beverage Executive
Marriott Suites / Marriott International
Pune, India
04.2019 - 09.2020
- Assisted the Restaurant Manager, whilst supervising food and beverage operations at the Fine Dine Italian restaurant 'Sorriso'.
- Assisted the Restaurant Manager, whilst supervising food and beverage operations at the All Day Dining restaurant '6Senses'.
- Maintained financial records efficiently to statistically project and address business needs.
- Analyzed Guest feedback scores on daily basis in order to implement strategies to achieve the set targets according to the departmental balance score card.
- Determining team targets and implementing plans to achieve goals at an individual and group level.
- Conducting transactional and behavioural training for associates as per the monthly training schedule.
Guest Service Associate
Marriott Suites / Marriott International
Pune, India
06.2017 - 02.2019
- Part of the Fine Dine restaurant service team.
- Projected the ingredients and supplies at an optimum level needed to keep bar operations running efficiently
- Managing communications between team members and guests to keep operations efficient and successful.
Guest Service Associate
Sheraton Grand / Marriott International
Pune, India
05.2015 - 05.2017
- Part of the All Day Dining restaurant service team.
- Part of the Fine Dine Italian restaurant team.
- Assisted guests with menu exploration and making food and wine choices.
- Crafted all kinds of beverages, alcoholic and non-alcoholic.
- Maintained inventory levels optimized and supplies organized for forecasted demands.
Industrial trainee
Le Meridian / Marriott International
Pune, India
05.2013 - 09.2013
Education
Bachelor in Hotel Management & Catering Technology - Food and Beverage Services
University of Pune.
Pune, Maharashtra 08.2011 - 05.2015
Skills
- Catering Sales & Catering operations
- Guest and associate relationship-building
- Food Safety Practices
- Handling high pressure situations
- Training and Team management
- POS (MICROS, IdealPOS, RanceLab)
- Accounting, Budgeting and Commercial Awareness
- Policy enforcement
- Vendor Management/Negotiation
Languages
English
Fluent
Hindi
Fluent
Malayalam
Fluent
Marathi
Fluent
Accomplishments
· Successfully completed LEAD 2.1:Virtual Leadership Development by HILTON UNIVERSITY & HARVARD CORPORATE LEARNING
· Awarded MANAGER OF THE MONTH in September 2022 at the Conrad, Pune.
· Successfully completed the EXECUTIVE DEVELOPMENT PROGRAM by Marriott International.
· Awarded STAR PERFORMER in October 2017 at the Marriott Suites, Pune.
· Awarded STAR PERFORMER in January 2016 at the Sheraton Grand, Pune.
Timeline
Assistant Restaurant Manager
Conrad Hotels & Resorts
06.2022 - 05.2023
Restaurant Manager
Highland Baner / LIT Hospitality LLP
10.2020 - 05.2022
Food & Beverage Executive
Marriott Suites / Marriott International
04.2019 - 09.2020
Guest Service Associate
Marriott Suites / Marriott International
06.2017 - 02.2019
Guest Service Associate
Sheraton Grand / Marriott International
05.2015 - 05.2017
Industrial trainee
Le Meridian / Marriott International
05.2013 - 09.2013
Bachelor in Hotel Management & Catering Technology - Food and Beverage Services
University of Pune.
08.2011 - 05.2015