Sana Ashraf
Dubai,United Arab Emirates
Summary
Skilled professional with expertise in teamwork, multitasking, and customer service. Proven ability to perform under pressure while ensuring accuracy in data entry and inventory management. Proficient in Microsoft Office, analytical thinking, and problem-solving, contributing to enhanced team collaboration and efficiency. Dedicated to continuous learning and professional development.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Operations Executive
Rayna Tours
Dubai, United Arab Emirates
12.2022 - 11.2025
- Efficiently allocated resources to meet operational requirements across various projects.
- Tracked resource utilisation, resolving issues promptly to ensure effective usage.
- Managed travel logistics by planning and confirming tickets, transport, and accommodation.
- Coordinated booking of excursion tickets and entrance arrangements according to itineraries.
- Reviewed itinerary details thoroughly to ensure feasibility and alignment with capabilities.
- Followed up with stakeholders to ensure timely completion of itinerary tasks.
- Identified and resolved operational issues swiftly, minimising project disruptions.
- Collaborated with internal teams, clients, and vendors to achieve seamless execution.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Internship
Institute of Public Health
Lahore
01.2022 - 11.2022
- Achievements/Tasks: RT-PCR Extraction, Amplification, and Analysis
- Sample Collection and Preparation: Responsible for the collection, handling, and preparation of biological samples for RT-PCR analysis, ensuring proper labeling and storage according to strict protocols to prevent contamination.
- RNA Extraction: Conducted high-quality RNA extraction from various sample types (e.g., blood, swabs, tissue), utilizing standardized procedures and equipment to ensure the highest yield and purity of RNA for downstream applications.
- RT-PCR Setup and Amplification: Performed Reverse Transcription Polymerase Chain Reaction (RT-PCR) by preparing and optimizing reaction mixtures, including the selection of appropriate primers, probes, and reagents, to amplify RNA targets effectively.
- Quantitative RT-PCR (qRT-PCR): Conducted quantitative RT-PCR to quantify gene expression levels and viral loads, providing accurate data for diagnostic, research, and clinical applications.
- Data Interpretation and Analysis: Analyzed and interpreted RT-PCR results, including melting curve analysis and cycle threshold (Ct) values, to assess amplification quality and determine the presence or absence of target sequences
Internship
Mayo Hospital
Lahore
06.2021 - 10.2021
- Successfully delivered on tasks within tight deadlines.
- Displayed energy and enthusiasm in fast-paced environment.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Applied positive customer service approach to increase satisfaction levels.
- Oversaw daily operations to achieve high productivity levels.
Internship
Lahore Care Hospital
Lahore, Pakistan
10.2021 - 11.2021
- LahoreAchievements/TasksPhlebotomyHematotlogyBiochemistryElisaReportingData Entry Section
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed customer orders with speed and accuracy.
- Used Microsoft Word and other software tools to create documents and clear communications.
Education
BS Hons -
Lahore Institute
Lahore 01.2017 - 01.2021
Skills
- Teamwork
- Ability to Multitask
- Fast Learner
- Customer Service
- Microsoft Office
- Data Entry Skills
- Analytical Thinking
- Communication Skills
- Problem-solving
- Inventory management
Languages
Urdu
Advanced (C1)
English
Proficient (C2)
Timeline
Operations Executive
Rayna Tours
12.2022 - 11.2025
Internship
Institute of Public Health
01.2022 - 11.2022
Internship
Lahore Care Hospital
10.2021 - 11.2021
Internship
Mayo Hospital
06.2021 - 10.2021
BS Hons -
Lahore Institute
01.2017 - 01.2021