ANITA BOGDANOVA
Abu Dhabi,United Arab Emirates
Summary
Results-driven sales and business development professional with extensive experience in yacht sales and charters, private aviation, and high-end luxury services. Adept at cultivating strong client relationships, negotiating high-value transactions, and delivering tailored solutions to ultra-high-net-worth individuals (UHNWIs) and corporate clients. Proven track record of driving revenue growth, expanding market presence, and managing complex sales cycles in the luxury travel and lifestyle sectors. Skilled in strategic partnerships, client acquisition, and market analysis to optimize sales performance and brand positioning. Dedicated to delivering exceptional customer experiences with a keen eye for detail and a deep understanding of the luxury industry.
Overview
9
9
years of professional experience
Work History
Co-Founder
The Queen Yacht Events(Luxury Yacht Sales&Charter)
Abu Dhabi, UAE
03.2023 - Current
- Maintains a closely guarded personal list of charter and yacht sales clients, focusing on cultivating long-term relationships that encourage repeat business and referrals from satisfied clients.
- Identify and cultivate relationships with high-net-worth individuals and other key stakeholders in the yachting industry
- Maintain An appealing, user-friendly website, active social media profiles, and visibility on relevant online platforms, coupled with effective search engine optimization.
- Building strong relationships with charter brokers, in order to increase visibility in the industry.
- Attendance at yacht shows and industry events provides opportunities to showcase the yacht to a targeted audience, network with industry professionals, potential clients and stay updated on industry trends.
- Introducing special offers, or themed charter packages, especially during specific seasons or events, for instance, the world-famous Abu Dhabi Grand Prix.
- Financial Management, and financial transactions related to charters and yacht sales, ensuring timely payments from clients and transparent accounting for the yacht owner
- Negotiating high value transactions with clients
- Fostered a positive working environment to boost employee morale.
- Identified market opportunities for business expansion.
- Oversaw all facets of daily operations, streamlining work processes.
- Secured investment opportunities with compelling pitch presentations.
- Encouraged a culture of continuous improvement for better performance results.
- Boosted company reputation by ensuring exceptional customer service delivery.
General Manager
Alma Management LLC
Abu Dhabi Airport Free Zone, United Arab Emirates
05.2022 - 03.2023
- Strategic planning, market analysis, product development and regulatory compliance.
- Collaborate with internal stakeholders to determine procurement needs, quality and delivery requirements
- Tracked KPIs to drive profitability and target delivery.
- Participating in Information/Proposal/Quotation/Tender (RFX) process to source, evaluate and select the most valuable suppliers
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Delivered business strategy to drive revenue and operational efficiencies.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Quickly problem solved issues occurring during flights, including Handling and Fueling without difficulty or assistance.
- Facilitated strategic decision-making, performing thorough market research to identify and quantify opportunities and threats.
- Ensured business continuity, employing professional and communicative team to maintain high-quality partner relationships throughout entire lifecycle.
- Ensured dynamic alignment between commercial function of business and operational activities.
- In charge of negotiating Ground Handling & Fuel related matters with Suppliers and Clients. Contracts to acquire optimum conditions under which to explore new avenues of business expansion.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Traveling and attending different Aviation Conferences and Events
- Drafted and negotiated third party sub-contracts to ensure appropriate legal back out, including service levels and monitoring, was in place.
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
Handling & Fuel Manager
Shannon Business Aviation LLC
Abu Dhabi Airport Free Zone, United Arab Emirates
09.2019 - 05.2022
- Coordinating directly with the CEO
- Responsible for 300 active clients at more then 400 Airports at the territory of CIS and Ukraine
- Maintaining an ongoing level of engagement and establishing new relations with Governmental organizations and Key customers in the Private Aviation sector, while maintaining a high level of confidentiality
- Increased Fuel contracts of Commercial Airlines with 70% over 2 years
- Traveling and attending Aviation exhibitions in order to develop the business
- Responsible for the statistic analysis for expanding at potential markets
- Ensuring that the company's business objectives are met and exceeded, whilst maintaining the required commercial governance and to co-ordinate commercial activities.
- Ensured consignments were correctly rated in 1C software to produce accurate invoices.
- Fostered positive relationships with clients, carriers and customers officials to swiftly resolve problems.
- Stayed current on rules for multiple shipping locations to expertly coordinate required paperwork.
General Restaurant Manager
Capital Motion LLC
Abu Dhabi
12.2015 - 09.2019
- Coordinating directly with the CEO
- Increased sales by 60 % in 4 years
- Hired, trained and managed 45 restaurant staff to consistently exceed customer service delivery goals
- Meets restaurant financial objectives by developing, financing, initiating corrective actions
- Establishing and monitoring financial controls
- Attracts guests by developing and implementing marketing, advertising, public and community relations programs
- Evaluating program results, identifying and tracking the changing demands
- Controls purchases and inventory by meeting with the cost controller and Purchasing manager
- Negotiating prices and contracts, developing preferred Supplier lists, reviewing and evaluating usage reports, analyzing variances and taking the corrective actions
- Maintains operations by preparing policies and standard operating procedures;
- Implementing production, productivity, quality, and guest-service standards;
- Determining and implementing system improvements
- Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling and coaching the management and the rest of the team
- Communicating job expectations, planning, monitoring, appraising, and reviewing job contributions
- Planning and reviewing compensation actions; enforcing policies and procedures
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations.maintaining security systems
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry
- Attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
- Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Quickly identified problem situations, skillfully resolving incidents to maintain satisfaction of involved parties.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Education
Master of Business Administration - Business
Swiss Business School
Abu Dhabi, UAE2018
Bachelor of Business Administration - Business And Tourism
Varna Free University "Chernorizets Hrabar"
Varna, 2011
Skills
- Business development
- Stakeholder relations
- Networking abilities
- Staff training/development
- Goal Attainment
- Strategies and goals
- Sales expertise
- Customer service-oriented
- Exceptional interpersonal communication
- Client account management
- Leadership and team building
- Visionary thinking
- Technical proficiency
- Customer segment profiling
- Contract negotiations
Languages
Bulgarian
Native language
English
Master or proficient
C2
Russian
Elementary
A2
Spanish
Elementary
A2
Serbian
Elementary
A2
Additional Information
- Corporate Jet Investment Forum
- RUBAE
- MEBAA
- EBACE
- Dubai Air Show
- Abu Dhabi Air Show
Timeline
Co-Founder
The Queen Yacht Events(Luxury Yacht Sales&Charter)
03.2023 - Current
General Manager
Alma Management LLC
05.2022 - 03.2023
Handling & Fuel Manager
Shannon Business Aviation LLC
09.2019 - 05.2022
General Restaurant Manager
Capital Motion LLC
12.2015 - 09.2019
Master of Business Administration - Business
Swiss Business School
Bachelor of Business Administration - Business And Tourism
Varna Free University "Chernorizets Hrabar"
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