Guided customers in financial decision-making to align with their financial goals.
Explained loan quotes and facilitated approvals to enhance customer understanding.
Analyzed applicant's financial status and credit report to determine if granting a loan is feasible.
Evaluated applications from new, existing, and former customers to determine loan eligibility.
Facilitated face-to-face loan closings by managing loan processing and document preparation.
Finalized and booked all documents for closing process.
Accurately complied with company guidelines and procedures.
Outbound Telesales Executive
Finance House- PJSC Head Office
Abu Dhabi
01.2017 - 01.2019
Contacted prospective customers to cross-sell finance house products, including personal loans, by telephone.
Answer telephone calls from potential customers who are eligible for personal loans.
Explained products and services to potential customers to facilitate informed purchasing decisions.
Addressed customer inquiries about product details and services, providing accurate information to support decision-making.
Contact customers to follow up on initial interaction.
Operation Executive
M+R SPEDAG GROUP INDIA Pvt. Ltd.
Delhi
06.2012 - 05.2014
Coordinates with clients to arrange for the provision of logistics services at the client’s site.
Organize and coordinate the formalities regarding the clearing of cargo or shipments at the port.
Ensured adequate staffing levels and competency of site staff to meet planned shipping schedules.
Communicated, coordinated, followed up, and reported on processing or hold items for manipulation and delivery, ensuring timely updates to relevant parties.
Delivered professional communications to clients and customers, ensuring high-quality service in addressing their queries.
Education
B.Ed -
Veer Bahadur Singh Purvanchal University
Jaunpur, Uttar Pradesh
01-2023
MBA - International Business & Marketing
Azad Institute of Engineering and Technology
Lucknow, Uttar Pradesh
01-2012
BSC - Bio
Veer Bahadur Singh Purvanchal University
Jaunpur, Uttar Pradesh
01-2006
Intermediate -
U.P. Board
Uttar Pradesh
01-2003
High School -
CBSE Board
Uttar Pradesh
01-2001
Skills
Sales techniques
Customer focus
MS Excel
Microsoft Word
Internet applications management
Windows operating system
DOS commands
Time management
Adaptability
Goal-oriented
Languages
English
Hindi
Custom
I hereby declare that the above furnished information is correct up to my knowledge & I bear the responsibility for correctness of above mentioned particulars.