ANITHA MARY C
Dubai
Summary
Senior Logistics & Supply Chain professional with 12+ years of experience across import operations, port clearance, warehouse management, and last‑mile/home deliveries. Proven expertise in driving SLA/KPI performance, optimizing costs, and delivering seamless end‑to‑end supply chain execution across retail and e‑commerce.
Overview
14
14
years of professional experience
Work History
Senior Executive – Imports & Home Deliveries
HOMEWIDE LLC
Dubai, UAE
10.2024 - Current
- Led end‑to‑end import, port clearance, and home delivery logistics operations, supporting multi‑brand distribution networks.
- Managed pending orders, default shipments, and port pendency, collaborating with Buying, Planning, and suppliers for timely resolution.
- Planned BL quotations, vessel assignments, and customs documentation including BL, BOE, CI, PL for origin and destination clearance.
- Handled COO / MOFA documentation and CDR processes through invoice submission and compliance closure.
- Coordinated shipping line and freight forwarder nominations, ensuring cost efficiency, lead‑time adherence, and service‑level compliance.
- Monitored vessel schedules, shipment bookings, rollovers, and space allocation; prepared shipment and container projections.
- Negotiated freight rates and Ex‑Works charges, including non‑RFQ port pairs; prepared freight optimization and variance reports.
- Planned and managed 180+ containers per month, covering origin port → customs clearance → warehouse → distribution hubs → channel partners/end users.
- Oversaw import clearance, warehousing, and distribution for BEKO, Black+Decker, and Xerox product lines.
- Managed K‑Line and non‑trading shipments, including indemnity/LOI cases and timely submission of original BLs.
- Ensured accurate and timely receipt of shipping documents, enabling smooth clearance and avoiding demurrage and delays.
- Drove supply chain optimization initiatives to improve visibility, reduce delays, mitigate risk, and control logistics costs.
- Managed distribution for retail partners and direct home deliveries, including coordination for last‑mile execution.
- Processed sales returns and receipt notes, ensuring inventory accuracy and system reconciliation.
- Planned logistics budgets and delivery vehicle utilization for BAU and peak seasons using forecasted volume planning.
- Prepared lead‑time analysis, supplier performance reports, pending order aging, and shipment status dashboards.
- Supervised and guided import and home delivery operations teams, ensuring adherence to SOPs and KPIs.
Talent Acquisition Partner
IBM (via Randstad India Pvt Ltd)
India
03.2021 - 06.2023
- Led end-to-end recruitment lifecycle: workforce planning, sourcing (job portals, LinkedIn, referrals), screening, interviewing, and offer negotiations.
- Partnered with hiring managers to design staffing strategies aligned to business demand and future pipeline.
- Optimized key recruiting metrics including SLA adherence, cost-per-hire, time-to-fill, and quality-of-hire.
- Acted as single point of contact for candidates and stakeholders, ensuring transparent communication and smooth onboarding.
- Managed client & candidate negotiations for CTC/fitment; ensured timely joining and closure.
- Designed and supported employee engagement and training initiatives (team-building, recognition, wellness, D&I).
Junior Executive – Planning / DHS Support
Landmark Group (Lifestyle & Home Centre)
India
01.2012 - 09.2020
- Controlled damages and managed customer complaint resolution (delivery/fitment), coordinating replacements until completion.
- Performed regular product quality inspections (fragile and sample items) at warehouse and during deliveries.
- Processed returns; reconciled physical stock; monitored day-wise complaint replenishment and reporting (daily/monthly).
- Planned and organized logistics & material movement across India; coordinated closely with 3PL and warehouse operations.
- Led and trained warehouse teams across 10 regions on stacking norms, handling standards, and store/back-office procedures.
- Maintained visual standards; supported store operations to meet daily/monthly sales targets while controlling shrinkage/damages.
Education
BA - Technology and Management
Gandhi Institute of Technology And Management
01-2020
Skills
- Port Clearance & Customs Compliance
- Bill of Lading (BL) & Bill of Entry (BOE) Processing
- Customs Documentation (CI, PL, COO, MOFA)
- CDR & Regulatory Documentation Management
- Indemnity / LOI Shipment Handling
- Container Planning & Space Optimization
- Demurrage & Detention Control
- Sales Returns & Receipt Note Processing
- Home Delivery Operations
- SLA/KPI Monitoring
- Customer Escalation Management
- Warehouse & Inventory Control
- Team Leadership & Training
- Reporting & MIS
- Microsoft Office (Excel, Word, PowerPoint)
- Oracle WMS
- Import Lead‑Time & Transit Time Analysis
Languages
English
Kannada
Tamil
Telugu
Malayalam
Hindi
Timeline
Senior Executive – Imports & Home Deliveries
HOMEWIDE LLC
10.2024 - Current
Talent Acquisition Partner
IBM (via Randstad India Pvt Ltd)
03.2021 - 06.2023
Junior Executive – Planning / DHS Support
Landmark Group (Lifestyle & Home Centre)
01.2012 - 09.2020
BA - Technology and Management
Gandhi Institute of Technology And Management