Personable Office Administrator with 4 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Hi, I’m
Anjali Sharma
Office Administration
Dubai
Summary
Overview
8
years of professional experience
2
Languages
Work History
JSS Private School
Office Administrator
01.2024 - Current
Job overview
- Manage budgets, events or meetings
- Handle scheduling, record-keeping and reporting
- Develop and run educational programs Hire, train and advise staff
- Counsel students when needed
- Communicate with parents, regulatory bodies and the public
- Have a hand in the creation of the school curriculum
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Dubai Setup Advisors
Office Administrator
12.2019 - 01.2024
Job overview
- Ensuring that the outgoing and incoming mail allocated with the right department with in organization
- Organize and assist fellow employees with meetings conference and direct phone calls when required
- Interacted with customers by phone, email or in-person to provide information
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
- Maintained open communication with customers to foster positive relations and provide updates on issues
- Delivered clerical support by handling range of routine and special requirements
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems
- Trained new employees on administrative procedures, company policies and performance standards
- Assisted with coordination and hosting of company events
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
- Worked with upper management to complete complex projects on tight budgets within specific timelines
- Prepared meeting materials and took clear notes to distribute to stakeholders.
ROGER INDUSTRIES LTD
Receptionist
03.2017 - 10.2018
Job overview
- Confirmed appointments, communicated with clients and updated client records
- Resolved customer problems and complaints
- Responded to inquiries from callers seeking information
- Managed multiple tasks and met time-sensitive deadlines
- Provided clerical support to company employees by copying, faxing and filing documents
- Corresponded with clients through email, telephone or postal mail
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
- Sorted, received and distributed mail correspondence between departments and personnel
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Scheduled and confirmed appointments and meetings for senior management team
- Managed over 50 customer calls per day.
GUPTA OVERSEAS LTD
DATA ENTRY ASSISTANT
08.2016 - 02.2017
Job overview
- Scanned documents and saved in database to keep records of essential organizational information
- Obtained scanned records and uploaded into database
- Gathered data from multiple sources and programs
- Completed data entry tasks with accuracy and efficiency
- Compiled data and reviewed information for accuracy prior to input
- Organized, sorted and checked input data against original documents
- Accurately handled data entry for 50+ clients into company-based software.
SERCO LTD
Customer Service Associate
01.2016 - 07.2016
Job overview
- Informed customers about special promotions and provided detailed information for various products
- Developed and actualized customer service initiatives to decrease wait times
- Executes excellent sales floor merchandising and selling
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution
- Resolved concerns with products or services to help with retention and drive sales
- Demonstrated items to customers and created customer awareness, interest and sales
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Offered basic technical support for clients on wide range of company products.
Education
ST. JOHN'S COLLEGEAgra, India
Bachelor of Commerce from Accounting And Business Management
04.2019
University Overview
Skills
Accuracy Improvements
undefinedVisa Status
Visa Status
Dependent Visa
Timeline
Office Administrator
JSS Private School
01.2024 - Current
Office Administrator
Dubai Setup Advisors
12.2019 - 01.2024
Receptionist
ROGER INDUSTRIES LTD
03.2017 - 10.2018
DATA ENTRY ASSISTANT
GUPTA OVERSEAS LTD
08.2016 - 02.2017
Customer Service Associate
SERCO LTD
01.2016 - 07.2016
ST. JOHN'S COLLEGE
Bachelor of Commerce from Accounting And Business Management
05.2019
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