Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
Generic
Anjana Jinesh Kumar

Anjana Jinesh Kumar

Dubai,United Arab Emirates

Summary

Experienced professional with a strong background in management and customer service. Demonstrated expertise in target management, handling complex customer complaints, and coordinating staff recruitment campaigns. Proven ability to organize staff rotas, conduct brand awareness events, and achieve sales targets. Skilled in effective negotiation, persuasion, and managing large teams. Proficient in Microsoft Office Suite with a passion for excellence and results-oriented approach. A dedicated team player committed to driving success and achieving organisational goals.

Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills in role.

Overview

16
16
years of professional experience
6
6
years of post-secondary education

Work history

ASISTANT CENTER MANAGER CUM SLIMMING HEAD

VLCC INTERNATIONAL LLC
Dubai, UAE
2022.10 - Current
  • Sales
  • Target achievement (which is set by the company)
  • Team handling
  • Conducting the trainings for the staff on new treatments and products launched by the company
  • Conducting meetings with the staff
  • Handling client grievances on center basis
  • Customer care
  • Co-ordinating with marketing team for promotions and advertisements
  • Strategy making for achieving day to day and monthly targets

CENTER MANAGER

VLCC
Bangalore, INDIA
2017.05 - 2018.11
  • Increased customer satisfaction by resolving complaints promptly and professionally.
  • Implemented new operational systems for smoother centre functioning.
  • Streamlined procedures with team collaboration resulting in improved efficiency.
  • Spearheaded training programmes to enhance employee performance.

CENTER MANAGER

ANJALI MUKERJEE HEALTH TOTAL PVT LTD
2016.04 - 2017.05
  • Sales
  • Target achievement (which is set by the company)
  • Team handling
  • Conducting the trainings for the staff on new treatments and products launched by the company
  • Conducting meetings with the staff
  • Handling client grievances on center basis
  • Customer care
  • Co-ordinating with marketing team for promotions and advertisements
  • Strategy making for achieving day to day and monthly targets

SLIMMING MANAGER CUM SALES COUNCELLOR

VIBES HEALTH CARE
Bangalore, INDIA
2013.03 - 2015.03
  • Achieving sales targets
  • Handling slimming departments
  • Planning treatment plans to achieve desired results in slimming n beauty department
  • Client handling
  • Handling refund cases
  • Making sales strategies
  • Achieving day to day or monthly targets

REGIONAL PHYSIOTHERAPIST

VLCC
2012.01 - 2013.02

CONSULTANT PHYSIOTHERAPIST

Ganesh Ortho Trauma Center Pvt Ltd
2009.01 - 2013.01

CONSULTANT PHYSIOTHERAPIST

Dr. Bhargava’s Clinic
2009.01 - 2013.01

BRANCH MANAGER

CONTOURS international
2011.01 - 2012.01
  • Company Overview: female fitness industries
  • Female fitness industries

FITNESS MANAGER

Talwalkars
J.P. Nagar
2011.01 - 2012.01

CONSULTANT PHYSIOTHERAPIST

St. Stephens Hospital
2009.01 - 2011.01

INTERN

St. Stephens Hospital
2009.01 - 2010.01

Education

BACHELOR OF PHYSIOTHERAPY - PHYSIOTHERAPY

Amar Jyoti Institute of physiotherapy
DELHI/INDIA
2000.04 - 2005.08

INTENSIVE DIPLOMA - JAPANESE LANGUAGE

DELHI UNIVERSITY

DIPLOMA - CLINICAL RESEARCH & PHARMACOVIGILANCE

OMASY RESEARCH
INDIA
2021.07 - 2021.12

SENIOR SECONDARY - With Science stream

SECONDARY - undefined

Skills

  • Management
  • Customer Service
  • Target Management
  • Managing Customer Services
  • Coordinating staff recruitment campaigns
  • Handling complex customer complaints
  • Organizing staff rotas
  • Conducting brand awareness events
  • Achieving sales targets
  • Effective negotiation
  • Persuasion skills
  • Passion for excellence
  • Results oriented
  • Team player
  • Management of big team size
  • Microsoft office suite proficiency

Languages

English
Hindi
Japanese

Custom

I hereby declare that all the above information is true to best of my knowledge.

Personal Information

  • Father's Name: Mr. B.S. Baudh
  • Mother's Name: Mrs. Rashana
  • Husband's Name: Mr. Jinesh Kumar
  • Date of birth: 05/28/82
  • Gender: Female
  • Nationality: Indian
  • Marital status: Married

Timeline

ASISTANT CENTER MANAGER CUM SLIMMING HEAD

VLCC INTERNATIONAL LLC
2022.10 - Current

DIPLOMA - CLINICAL RESEARCH & PHARMACOVIGILANCE

OMASY RESEARCH
2021.07 - 2021.12

CENTER MANAGER

VLCC
2017.05 - 2018.11

CENTER MANAGER

ANJALI MUKERJEE HEALTH TOTAL PVT LTD
2016.04 - 2017.05

SLIMMING MANAGER CUM SALES COUNCELLOR

VIBES HEALTH CARE
2013.03 - 2015.03

REGIONAL PHYSIOTHERAPIST

VLCC
2012.01 - 2013.02

BRANCH MANAGER

CONTOURS international
2011.01 - 2012.01

FITNESS MANAGER

Talwalkars
2011.01 - 2012.01

CONSULTANT PHYSIOTHERAPIST

Ganesh Ortho Trauma Center Pvt Ltd
2009.01 - 2013.01

CONSULTANT PHYSIOTHERAPIST

Dr. Bhargava’s Clinic
2009.01 - 2013.01

CONSULTANT PHYSIOTHERAPIST

St. Stephens Hospital
2009.01 - 2011.01

INTERN

St. Stephens Hospital
2009.01 - 2010.01

BACHELOR OF PHYSIOTHERAPY - PHYSIOTHERAPY

Amar Jyoti Institute of physiotherapy
2000.04 - 2005.08

INTENSIVE DIPLOMA - JAPANESE LANGUAGE

DELHI UNIVERSITY

SENIOR SECONDARY - With Science stream

SECONDARY - undefined

Anjana Jinesh Kumar