Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
Generic
Anjana Jinesh Kumar

Anjana Jinesh Kumar

Dubai,United Arab Emirates

Summary

Experienced professional with a strong background in management and customer service. Demonstrated expertise in target management, handling complex customer complaints, and coordinating staff recruitment campaigns. Proven ability to organize staff rotas, conduct brand awareness events, and achieve sales targets. Skilled in effective negotiation, persuasion, and managing large teams. Proficient in Microsoft Office Suite with a passion for excellence and results-oriented approach. A dedicated team player committed to driving success and achieving organisational goals.

Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills in role.


Overview

16
16
years of professional experience
6
6
years of post-secondary education

Work history

ASISTANT CENTER MANAGER CUM SLIMMING HEAD

VLCC INTERNATIONAL LLC
Dubai, UAE
10.2022 - Current
  • Sales
  • Target achievement (which is set by the company)
  • Team handling
  • Conducting the trainings for the staff on new treatments and products launched by the company
  • Conducting meetings with the staff
  • Handling client grievances on center basis
  • Customer care
  • Co-ordinating with marketing team for promotions and advertisements
  • Strategy making for achieving day to day and monthly targets

CENTER MANAGER

VLCC
Bangalore, INDIA
05.2017 - 11.2018
  • Increased customer satisfaction by resolving complaints promptly and professionally.
  • Implemented new operational systems for smoother centre functioning.
  • Streamlined procedures with team collaboration resulting in improved efficiency.
  • Spearheaded training programmes to enhance employee performance.

CENTER MANAGER

ANJALI MUKERJEE HEALTH TOTAL PVT LTD
04.2016 - 05.2017
  • Sales
  • Target achievement (which is set by the company)
  • Team handling
  • Conducting the trainings for the staff on new treatments and products launched by the company
  • Conducting meetings with the staff
  • Handling client grievances on center basis
  • Customer care
  • Co-ordinating with marketing team for promotions and advertisements
  • Strategy making for achieving day to day and monthly targets

SLIMMING MANAGER CUM SALES COUNCELLOR

VIBES HEALTH CARE
Bangalore, INDIA
03.2013 - 03.2015
  • Achieving sales targets
  • Handling slimming departments
  • Planning treatment plans to achieve desired results in slimming n beauty department
  • Client handling
  • Handling refund cases
  • Making sales strategies
  • Achieving day to day or monthly targets

REGIONAL PHYSIOTHERAPIST

VLCC
01.2012 - 02.2013

CONSULTANT PHYSIOTHERAPIST

Ganesh Ortho Trauma Center Pvt Ltd
01.2009 - 01.2013

CONSULTANT PHYSIOTHERAPIST

Dr. Bhargava’s Clinic
01.2009 - 01.2013

BRANCH MANAGER

CONTOURS international
01.2011 - 01.2012
  • Company Overview: female fitness industries
  • Female fitness industries

FITNESS MANAGER

Talwalkars
J.P. Nagar
01.2011 - 01.2012

CONSULTANT PHYSIOTHERAPIST

St. Stephens Hospital
01.2009 - 01.2011

INTERN

St. Stephens Hospital
01.2009 - 01.2010

Education

BACHELOR OF PHYSIOTHERAPY - PHYSIOTHERAPY

Amar Jyoti Institute of physiotherapy
DELHI/INDIA
04.2000 - 08.2005

INTENSIVE DIPLOMA - JAPANESE LANGUAGE

DELHI UNIVERSITY

DIPLOMA - CLINICAL RESEARCH & PHARMACOVIGILANCE

OMASY RESEARCH
INDIA
07.2021 - 12.2021

SENIOR SECONDARY - With Science stream

SECONDARY - undefined

Skills

  • Management
  • Customer Service
  • Target Management
  • Managing Customer Services
  • Coordinating staff recruitment campaigns
  • Handling complex customer complaints
  • Organizing staff rotas
  • Conducting brand awareness events
  • Achieving sales targets
  • Effective negotiation
  • Persuasion skills
  • Passion for excellence
  • Results oriented
  • Team player
  • Management of big team size
  • Microsoft office suite proficiency

Languages

English
Hindi
Japanese

Custom

I hereby declare that all the above information is true to best of my knowledge.

Personal Information

  • Father's Name: Mr. B.S. Baudh
  • Mother's Name: Mrs. Rashana
  • Husband's Name: Mr. Jinesh Kumar
  • Date of birth: 05/28/82
  • Gender: Female
  • Nationality: Indian
  • Marital status: Married

Timeline

ASISTANT CENTER MANAGER CUM SLIMMING HEAD

VLCC INTERNATIONAL LLC
10.2022 - Current

DIPLOMA - CLINICAL RESEARCH & PHARMACOVIGILANCE

OMASY RESEARCH
07.2021 - 12.2021

CENTER MANAGER

VLCC
05.2017 - 11.2018

CENTER MANAGER

ANJALI MUKERJEE HEALTH TOTAL PVT LTD
04.2016 - 05.2017

SLIMMING MANAGER CUM SALES COUNCELLOR

VIBES HEALTH CARE
03.2013 - 03.2015

REGIONAL PHYSIOTHERAPIST

VLCC
01.2012 - 02.2013

BRANCH MANAGER

CONTOURS international
01.2011 - 01.2012

FITNESS MANAGER

Talwalkars
01.2011 - 01.2012

CONSULTANT PHYSIOTHERAPIST

Ganesh Ortho Trauma Center Pvt Ltd
01.2009 - 01.2013

CONSULTANT PHYSIOTHERAPIST

Dr. Bhargava’s Clinic
01.2009 - 01.2013

CONSULTANT PHYSIOTHERAPIST

St. Stephens Hospital
01.2009 - 01.2011

INTERN

St. Stephens Hospital
01.2009 - 01.2010

BACHELOR OF PHYSIOTHERAPY - PHYSIOTHERAPY

Amar Jyoti Institute of physiotherapy
04.2000 - 08.2005

INTENSIVE DIPLOMA - JAPANESE LANGUAGE

DELHI UNIVERSITY

SENIOR SECONDARY - With Science stream

SECONDARY - undefined

Anjana Jinesh Kumar