ANJANA RADHAKRISHNAN
Sharjah,UAE
Summary
Results-driven and highly organized HR and administrative professional with over 2 years of experience across banking, healthcare, and retail sectors. Holds a Master's in Business Administration with dual specializations in Human Resources and Marketing. Proven track record in employee relations, office coordination, client onboarding, recruitment, and compliance. Skilled in handling business account operations, KYC processes, internal communication, and HR documentation. Brings crossfunctional experience and a strong commitment to operational efficiency, client satisfaction, and team engagement.
Overview
5
5
years of professional experience
Work history
RELATIONSHIP OFFICER
WOLF STREET FINANCING BROKER (RAKBANK)
Dubai
10.2023 - 07.2024
- Delivered financial product presentations and guided clients through banking solutions.
- Maintained a pipeline of potential leads and ensured timely follow-ups.
- Assisted clients in document completion to avoid compliance discrepancies.
- Liaised with internal departments to expedite account processing and service delivery.
- Monitored market trends to suggest relevant financial products to SMEs.
- Ensured compliance with AML/CFT regulations during customer onboarding.
- Met and exceeded monthly business development and acquisition targets.
HUMAN RESOURCE ASSISTANT & OFFICE ADMINISTRATOR
ROYAL MALABAR HOSPITAL
Kerala
08.2020 - 09.2022
- Organized and digitized HR documents for streamlined access and security.
- Supported performance appraisal cycles by distributing forms and collecting feedback.
- Acted as liaison between staff and management for grievance handling.
- Coordinated training sessions and maintained training attendance records.
- Processed leave applications, maintained leave trackers, and ensured policy adherence.
- Conducted periodic audits of HR files to maintain accuracy and compliance.
- Supported end-to-end recruitment including job postings and interview coordination.
HR INTERN
RELIANCE RETAIL LTD
Kerala
01.2020 - 03.2020
- Supported HR reporting, employee feedback analysis, and payroll coordination.
- Assisted with internal communication, training feedback, and insurance updates.
- Contributed to documentation improvement and participated in team reviews.
INTERN TRAINEE
THE MATHRUBHUMI
Kerala
12.2019 - 01.2020
- Conducted departmental research and assisted in documentation and planning.
- Supported editorial content coordination and internal event logistics.
- Managed onboarding files and contributed to administrative operations.
MARKETING INTERN
MALAYALA MANORAMA
Kerala
09.2019 - 10.2019
- Compiled and analyzed consumer data to assess patterns and preferences.
- Responded to customer inquiries and feedback across marketing channels.
- Assisted in promoting various products and increasing brand awareness.
Education
MASTER OF BUSINESS ADMINISTRATION - HR & MARKETING
Chinmaya Institute of Technology, Kannur University
BACHELOR OF BUSINESS ADMINISTRATION - undefined
Govt. Brennen College, Kannur University
Skills
- Employee Relations & Engagement
- Office & HR Administration
- Recruitment & Selection
- Employee Record Management
- Performance Management
- Data Analysis & Reporting
- Communication & Problem Solving
PROJECTS
- Employee Engagement, Reliance Retail Ltd, Kerala, Assessed current employee engagement levels and influencing factors., Proposed strategies for improved engagement and workplace satisfaction.
- Development of Media Industry in Kannur, Media Organizations, Explored growth potential and challenges of media in Kannur district., Recommended strategies to leverage media for regional development.
- Job Stress of Sales Staff in Textile Industry, Kerala, Investigated job stressors among sales staff in textile firms., Recommended stress management approaches adopted by leading firms.
Timeline
RELATIONSHIP OFFICER
WOLF STREET FINANCING BROKER (RAKBANK)
10.2023 - 07.2024
HUMAN RESOURCE ASSISTANT & OFFICE ADMINISTRATOR
ROYAL MALABAR HOSPITAL
08.2020 - 09.2022
HR INTERN
RELIANCE RETAIL LTD
01.2020 - 03.2020
INTERN TRAINEE
THE MATHRUBHUMI
12.2019 - 01.2020
MARKETING INTERN
MALAYALA MANORAMA
09.2019 - 10.2019
MASTER OF BUSINESS ADMINISTRATION - HR & MARKETING
Chinmaya Institute of Technology, Kannur University
BACHELOR OF BUSINESS ADMINISTRATION - undefined
Govt. Brennen College, Kannur University
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