Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Anjelo Kavinda Upamal Limdamulage

Anjelo Kavinda Upamal Limdamulage

Food Runner
Dubai,Discovery gardens

Summary

Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Food Runner

Top Golf Dubai
Marina, Dubai
09.2022 - Current
  • Cleared tables immediately after guests left in preparation for next party.
  • Delivered correct food items to tables according to order documentation.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Cultivated warm relationships with regular customers.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Restocked food supplies in kitchen and organized storage areas.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Monitored food temperatures and kept records of all food items.
  • Greeted customers and provided outstanding customer service.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Assisted customers with carry-out service.
  • Arranged tables and chairs for special occasions and events.
  • Offered product samples, answered questions and helped customers find items.
  • Processed payments for orders and provided customers with change.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Greeted customers and provided menus upon arrival to dining room.
  • Assisted wait staff with timely food delivery and guest requests.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted with bussing tables and cleaning up spills.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Provided attentive service and proactively assessed guest needs.

Operation Executive

Deobox
Ekala, Sri Lanka
01.2022 - 05.2022
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Monitored digital access, used shredders and locked filing cabinets to protect confidential information.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Collaborated on operational support tasks to achieve common goal.
  • Developed operational processes to help organization adapt to market change.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
  • Oversaw projects to help goals, tasks and milestones align with organizational strategy.
  • Drove team engagement to achieve aggressive company targets.
  • Negotiated supplier discounts to improve bottom line.
  • Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.

Sales Exacutive

Abans PLC
Katunayaka, Sri Lanka
03.2021 - 12.2021
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
  • Developed and implemented account management plans to establish customer satisfaction.
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Recorded accurate and efficient records in customer database.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Consulted with businesses to supply accurate product and service information.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Generated advertising brochure for vendor use.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Met existing customers to review current services and expand sales opportunities.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built relationships with customers and community to promote long term business growth.
  • Stayed current on company offerings and industry trends.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Kept detailed records of daily activities through online customer database.
  • Maintained current knowledge of evolving changes in marketplace.
  • Contributed to event marketing, sales and brand promotion.
  • Contributed to team objectives in fast-paced environment.
  • Set and achieved company defined sales goals.
  • Quoted prices, credit terms and other bid specifications.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Presented professional image consistent with company's brand values.

Education

Diploma In English - English Language And Literature

Esoft
Srilanka
03.2018 - 08.2018

Dipmola In Business Management - Business Management

Esoft
Sri Lanka
11.2018 - 04.2019

Advanced Level Examinations - Arts

St.Benadicts College
Colombo13, Sri Lanka
01.2020 - 02.2020

Ordinary Level Examinations - Commerce

St.benadicts Collage
Colombo13, Sri Lanka
01.2017 - 02.2017

Skills

Product promotions

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Software

Micros

Timeline

Food Runner

Top Golf Dubai
09.2022 - Current

Operation Executive

Deobox
01.2022 - 05.2022

Sales Exacutive

Abans PLC
03.2021 - 12.2021

Advanced Level Examinations - Arts

St.Benadicts College
01.2020 - 02.2020

Dipmola In Business Management - Business Management

Esoft
11.2018 - 04.2019

Diploma In English - English Language And Literature

Esoft
03.2018 - 08.2018

Ordinary Level Examinations - Commerce

St.benadicts Collage
01.2017 - 02.2017

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Anjelo Kavinda Upamal LimdamulageFood Runner