Anjitha N

Experienced IT professional with a strong background in server administration, VMWare, Hyper-V, and SCCM deployment. Proficient in patch management, application packaging, and Microsoft 365, with extensive knowledge of cloud technologies including Exchange Online and SharePoint Online. Skilled in Microsoft Intune, Microsoft Autopilot, device provisioning and enrolment, Azure AD, identity management, task automation, operational efficiency, reporting and configuration management. Committed to enhancing operational efficiency through innovative solutions and seeking opportunities to leverage expertise in cloud technologies and identity management for organizational growth.

• Operating Systems: Windows Server (2016, 2019, 2022), Windows 11.
• Virtualization: VMware vSphere, Hyper-V
• Cloud Technologies: Microsoft 365, Exchange Online, Teams, SharePoint Online, Intune, Autopilot, Azure AD/Entra ID
• Server Administration: SCCM, Active Directory, DNS, DHCP
• Automation & Scripting: Azure Automation
• Security Tools: Exchange ATP, DLP, Azure AD Conditional Access, MFA

Collaboration Tools: Microsoft Teams, SharePoint

CompTIA certification in Windows server administration 2016

System Administrator L3, Microsoft, 

• Coordinated with internal support teams, outsourced managed service providers, and suppliers to ensure comprehensive end-user setup and support., Updated hardware and software requirements to adapt to system-wide changes, preventing backlogs and inefficiencies., Managed system cybersecurity, and implemented firewall, antivirus software, and VPN to mitigate cyber-attacks. Exchange Online Migration, Led the migration of on-premise Exchange servers to Exchange Online, configuring hybrid environments, optimizing mail flow, and securing the environment with ATP and DLP policies.

Windows Server Admin, Novartis, 

• Performed L1 and L2 activities, including creating Windows machines to meet client needs and managing service request fulfillment., Configured packages and patches in SCCM, installed applications on Windows machines based on client requirements, and administered Windows servers (2003, 2008, 2012, 2016, 2019). Automated Device Provisioning, Successfully deployed Microsoft Autopilot for automated device provisioning and enrollment, reducing provisioning time by 30% and improving user experience across remote teams.

Remote Deployment Engineer, S&P Global Inc, 

• Engaged with users throughout migration, guiding pre-migration tasks and performing migrations., Changed device OUs in Active Directory, completed post-migration tasks and provided on-site migration services. SharePoint Online Optimization, Architected and managed a SharePoint Online solution for document management, setting up workflows using Power Automate to automate internal processes and improve file-sharing efficiency. SCCM Patch Management Implementation, Implemented a robust patch management strategy using SCCM, ensuring timely patch deployment and reducing system vulnerabilities.