Anju Arora

Liaising with suppliers & distributors, anticipating supply needs and raising order to stores.

Monitor monthly inventory and cycle counting process as required.

Preparing and maintaining inventory reports through regular store visits.

• Preparing quotations, proforma invoices, credit & debit notes
• Independent correspondence with the customers
• Compiled client profiles and entered information into operating system
• Improved productivity by increasing customer communication and responding to feedback
• Report day to day work to segment managers and country sales manager
• Maintaining customer records for a team of 17 sales persons
• Managing complete administration work for the branch office
• Created documents recommended courses of actions to assist upper management
• Stayed updated on products and maintained long-term relationships with clients, resulting in increased overall sales

• Executive assistance handling liaising with clients and documentation for formation of Offshore and Onshore companies
• Formation of all types of Free Zone Companies and liaising with clients independently
• Worked closely with banks, government departments’ customers and suppliers to successfully incorporate company as per client's request
• Communicated new offshore companies, its value to educate and entice potential customers
• Prepared and mailed invoices to customers, processed payments and documented account updates

• Delivered scripted sales talks to customers reached via manual and automatic dialing systems
• Provided information about available products and services, membership details and purchase advantages
• Exceeded goals through effective task prioritization and great work ethic
• Set up appointments with interested customers according to schedule availability

• Receive and screen communications to the director, department managers and all other key staff including telephone calls and e-mail messages, and provide assistance using independent judgment to determine that requiring priority attention; prioritize, channel, and facilitate communication from department heads and department coordinators
• Update clients profiles on a routine basis
• Receive and distribute incoming mails, review and evaluate mail to identify those items requiring priority attention of the director
• Independently respond to letters and general correspondence of a routine nature
• Make travel arrangements for the director, mangers and other staff of the company
• Maintain appointment schedules and calendars for the director, arrange meetings and conferences
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
• Participated in team-building activities to enhance working relationships
• Prepared variety of different written communications, reports and documents
• Actively listened to customers' requests, confirming full understanding before addressing concerns
• Used Microsoft Word and other software tools to create documents and other communications
• Proved successful working within tight deadlines and fast-paced atmosphere
• Developed team communications and information for meetings

• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
• Exceeded goals through effective task prioritization and great work ethic
• Offered friendly and efficient service to customers, handled challenging situations with ease
• Receive clients and visitors and direct them as required
• Receive incoming telephone calls, courier, mails etc
• Prepare client invoices, profiles, invitations, general office correspondence etc
• Follow up on outstanding payments
• Make travel arrangements
• Perform a wide variety of administrative duties
• Coordinate office activities and schedules
• Follow up with prospective clients to assist in business development