Summary
Overview
Work History
Education
SKILLS
Disclaimer
Personal Information
Languages
Timeline
Generic

ANJU SIMON E

Thrissur

Summary

Professional and experienced operations leader with strong focus on optimizing branch performance and enhancing customer satisfaction. Skilled in process improvement, team collaboration, and adapting to changing business needs. Known for reliability, fostering cohesive team environment, and driving tangible results. Proficient in managing operational workflows, ensuring compliance, and leveraging problem-solving abilities to meet organizational goals.

Overview

4
4
years of professional experience

Work History

Branch Operations Manager

CSB Bank
04.2023 - Current
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Improved branch efficiency by streamlining operations and implementing new processes.
  • Maintained friendly and professional customer interactions.

Customer Relationship Officer

CSB BANK
08.2021 - 03.2023
  • Created a welcoming environment for customers to encourage open communication.
  • Provided regular updates to management regarding customer concerns and suggestions.
  • Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
  • Increased customer loyalty through the development of personalized relationships with clients.

Education

Bachelor of Technology (BTech) - Electronics and Communication

JYOTHI ENGINEERING COLLEGE
06-2021

SKILLS

  • C++
  • Python
  • Customer relations
  • Banking regulations knowledge
  • Technical report writing
  • Proactive approach
  • Financial management
  • Customer service excellence
  • Inventory management

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge and belief. If I am given an opportunity to work in your organization, I will put my best efforts.

Personal Information

  • Age : 25
  • Date of Birth: 10/28/99
  • Nationality: Indian
  • Gender ; Female
  • Marital Status: Unmarried


Languages

English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)

Timeline

Branch Operations Manager

CSB Bank
04.2023 - Current

Customer Relationship Officer

CSB BANK
08.2021 - 03.2023

Bachelor of Technology (BTech) - Electronics and Communication

JYOTHI ENGINEERING COLLEGE

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ANJU SIMON E