ANJU ALEENA ABRAHAM
Malappuram,India
Summary
Experienced Professional In Healthcare industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.
Overview
6
6
years of professional experience
4036
4036
years of post-secondary education
1
1
Certification
Work History
Receptionist Cum Cashier
Doctors Scan and Diagnostic Centre
Nilambur , India
09.2022 - Current
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
- Upheld confidentiality with sensitive information handling procedures.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Handled appointment scheduling to ensure smooth daily operations.
Junior Accountant
Hi care Health Lines
Nilambur , India
06.2018 - 12.2020
- Improved financial accuracy by performing regular audits on company accounts.
- Reviewed and reconciled bank statements for enhancing financial clarity.
- Streamlined budgeting process with innovative cost management techniques.
- Prepared monthly financial reports to facilitate strategic decision making.
- Assisted in tax preparation, ensured compliance with regulatory requirements.
- Handled payroll duties, guaranteed timely disbursement of wages to employees.
- Managed cash flow effectively to ensure smooth business operations.
Education
M.COM - Finance
University of Calicut
NilamburMBA - Human Resource Management
Bharathiar University
NilamburSkills
- Effective Communication Skills
- Customer Interaction and Payment Handling
- Data Management and Entry
- Mail Handling and Reception Duties
- Business Call Management
- Multitasking and Reception Management
Certification
- Tally ERP 9
- M S Office
- Business Administration and Finance Certification (ongoing)
Timeline
Receptionist Cum Cashier
Doctors Scan and Diagnostic Centre
09.2022 - Current
Junior Accountant
Hi care Health Lines
06.2018 - 12.2020
- Tally ERP 9
- M S Office
- Business Administration and Finance Certification (ongoing)
M.COM - Finance
University of Calicut
MBA - Human Resource Management
Bharathiar University
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