Summary
Overview
Work history
Education
Skills
Accomplishments
Additional Information
Languages
Certification
Timeline
Generic
Anjum HUSSAIN

Anjum HUSSAIN

Summary

Highly organized and efficient C-Level Executive Assistant with 4 years of experience managing complex calendars, arranging travel plans, and acting as a liaison between internal and external contacts. Proven track record in increasing efficiency by 20%, reducing time spent searching for documents by 30%, and organizing company-wide events resulting in a 25% increase in employee engagement. Skilled in providing administrative support to executive teams and handling confidential information with discretion and professionalism.

Overview

17
17
years of professional experience
1
1
Certification

Work history

Senior Executive Assistant

Bright Money
Bangalore, India
01.2021 - 07.2023
  • Developed and implemented a new system for managing executive calendars, resulting in a 25% reduction in scheduling conflicts and a 15% increase in meeting efficiency.
  • Handled confidential information with discretion, ensuring the security and privacy of sensitive data.
  • Managed special projects, including the development and implementation of new policies and procedures.
  • Made travel arrangements and booked accommodation for executives.

Administrative Client Support

International Finance Corporation World Bank Group
Dubai, UAE
02.2011 - 10.2013
  • Assisted with Integrity due diligence check on project by media monitoring
  • Generated market report for upcoming trade fairs for entire period of 2011-12 in UAE.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team
  • Arranged and coordinated travel plans, itineraries, and agendas for the executive, resulting in a 100% on-time arrival rate for all business trips.
  • Managed special projects, including the development and implementation of new policies and procedures, resulting in a 25% increase in operational efficiency.
  • Collaborated with internal and external stakeholders to plan and execute a successful company-wide event, resulting in a 20% increase in attendance and positive feedback from attendees.


Sales & Marketing Support Executive

Jet Airways
Dubai, UAE
10.2008 - 03.2009
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers and travel agents to build rapport and loyalty.
  • Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sales Coordinator

Air France/KLM Royal Dutch Airlines
Dubai, UAE
05.2006 - 09.2008
  • Collaborated with sales and marketing teams to create and execute promotional campaigns.
  • Developed and maintained relationships with key accounts and existing customers.
  • Tracked sales data for analysis and forecasting.
  • Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions

Education

Bachelor of Arts - Economics, Political Science And History

Mount Carmel
Bangalore, Karnataka
09-2003

IATA Certification - IATA - International Air Transport Association

Speedwings
Bangalore, India

Skills

  • Calendar management
  • Event planning and execution
  • Travel arrangements and negotiation
  • Expense tracking and management
  • Relationship building and stakeholder management
  • Project management
  • Policy and procedure development
  • Meeting coordination and preparation
  • Report writing and editing
  • Confidentiality and discretion
  • Time management and prioritization
  • Problem-solving and critical thinking
  • Communication and interpersonal skills
  • Attention to detail and accuracy
  • Adaptability and flexibility
  • Proficiency in Microsoft Office & Google Suite
  • Organizational and multitasking skills

Accomplishments



  • Attended IFC Corporate Induction programme at Dubai
  • Attended Negotiation skills & SALTO/Datawarehouse training conducted by Air France/ KLM in Amsterdam
  • Attended workshop by Air France on “Corporate and Trade Policy” in Paris
  • Ticketing, Sales & Reservation course – Istanbul, Turkey conducted by Turkish Airlines


Additional Information


  • Was promoted twice within a year of joining, from Receptionist to Reservation executive and later to the position of Sales Coordinator at AirFrance/ KLM.
  • Wrote articles for the KLM in-house magazine "Gulf Insight" about KLM sales activities
  • Revisit and upgrade of the Jet Airways online booking tool.
  • Trained new Administrative and Executive Assistants.
  • Earned commendation from management for efficiency in event organization at IFC, World Bank.
  • Received sprint award at Bright Money for effectively handling the recruitment process
  • Restructured Complex calendar for the CEO to ensure meeting efficient and goal-oriented and block out personal time.

Languages

English
Fluent

Certification

  • Promoted twice within a year of joining, from
    Receptionist to Reservation executive and later
    to the position of Sales Coordinator at AirFrance/
    KLM.
  • Wrote articles for the KLM in-house magazine
    "Gulf Insight" about KLM sales activities.
  • Trained new Administrative and Executive
    Assistants.
  • Earned commendation from management for
    efficiency in event organization at IFC, World
    Bank.
  • Received sprint award at Bright Money for
    effectively handling the recruitment process

Timeline

Senior Executive Assistant

Bright Money
01.2021 - 07.2023

Administrative Client Support

International Finance Corporation World Bank Group
02.2011 - 10.2013

Sales & Marketing Support Executive

Jet Airways
10.2008 - 03.2009

Sales Coordinator

Air France/KLM Royal Dutch Airlines
05.2006 - 09.2008

Bachelor of Arts - Economics, Political Science And History

Mount Carmel

IATA Certification - IATA - International Air Transport Association

Speedwings

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Anjum HUSSAIN