Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Anjum HUSSAIN

Senior Support Executive
Dubai
Anjum HUSSAIN

Summary

Highly Organized and experienced Senior Support Executive seeking to leverage extensive administrative expertise to support and enhance executive-level operations.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings & managing complex travel schedule. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
years of professional experience
2
Languages
2
years of post-secondary education

Work History

Bright Money
Bangalore

Senior Executive Assistant
01.2021 - 07.2023

Job overview

  • Proven ability to handle high-pressure situations and manage competing priorities with accuracy and efficiency.
  • Proficient in managing complex calendars with different time zones, arranging meetings, travel logistics and event coordination.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Developed and maintained automated alert systems for important deadlines.
  • Demonstrated expertise in maintaining confidentiality and handling sensitive information.
  • Maintained confidential, administrative support to executive team and members of board of directors.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Improved office efficiency by effectively managing internal and external communications and correspondence.
  • Proficient in Google suite.

International Finance Corporation World Bank Group
Dubai

Administrative Client Support
02.2011 - 10.2013

Job overview

  • Assisted with Integrity due diligence check on project by media monitoring
  • Generated market report for upcoming trade fairs for entire period of 2011-12 in UAE.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Complied with special requests from board members for research, assistance and travel arrangements.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for executive-level meetings.

Jet Airways
Dubai

Sales & Marketing Support Executive
10.2008 - 03.2009

Job overview

  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers and travel agents to build rapport and loyalty.
  • Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Air France/KLM Royal Dutch Airlines
Dubai

Sales Coordinator
05.2006 - 09.2008

Job overview

  • Collaborated with sales and marketing teams to create and execute promotional campaigns.
  • Developed and maintained relationships with key accounts and existing customers.
  • Tracked sales data for analysis and forecasting.
  • Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions

Education

Mount Carmel
Bangalore, Karnataka

Bachelor of Arts from Economics, Political Science And History
06.2001 - 09.2003

University Overview

Speedwings
Bangalore, India

IATA Certification from IATA - International Air Transport Association

University Overview

Skills

    Excellent active listener

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Accomplishments

Accomplishments



  • Attended IFC Corporate Induction programme at Dubai
  • Attended Negotiation skills & SALTO/Datawarehouse training conducted by Air France/ KLM in Amsterdam
  • Attended workshop by Air France on “Corporate and Trade Policy” in Paris
  • Ticketing, Sales & Reservation course – Istanbul, Turkey conducted by Turkish Airlines

Additional Information

Additional Information


  • Was promoted twice within a year of joining, from Receptionist to Reservation executive and later to the position of Sales Coordinator at AirFrance/ KLM.
  • Wrote articles for the KLM in-house magazine "Gulf Insight" about KLM sales activities
  • Revisit and upgrade of the Jet Airways online booking tool.
  • Trained new Administrative and Executive Assistants.
  • Earned commendation from management for efficiency in event organization at IFC, World Bank.
  • Received sprint award at Bright Money for effectively handling the recruitment process
  • Restructured Complex calendar for the CEO to ensure meeting efficient and goal-oriented and block out personal time.

Timeline

Senior Executive Assistant
Bright Money
01.2021 - 07.2023
Administrative Client Support
International Finance Corporation World Bank Group
02.2011 - 10.2013
Sales & Marketing Support Executive
Jet Airways
10.2008 - 03.2009
Sales Coordinator
Air France/KLM Royal Dutch Airlines
05.2006 - 09.2008
Mount Carmel
Bachelor of Arts from Economics, Political Science And History
06.2001 - 09.2003
Speedwings
IATA Certification from IATA - International Air Transport Association
Anjum HUSSAINSenior Support Executive