ANKITA UPADHYAY
Dubai
Summary
Seeking a challenging position in Software Testing in professional Organization, where my proficiency in Software Testing can add value to the growth of the organization and be creative in using my skills to the best possible way to achieve professional excellence and be an asset to the organization enabling mutual growth.
Overview
10
10
years of professional experience
Work history
Software QA
OSN
Dubai
2021.03 - Current
- Responsible for functional testing
Software QA
IQVIA
2017.09 - 2019.04
Associate Test Engineer
Tech Mahindra Ltd
- Telstra Corporation Limited is Australia's largest telecommunications and media company which builds and operates telecommunications networks and markets voice, mobile, internet access
- The Moves application provides user with the ability to raise service requests on behalf of a customer, capture key details, and track the request throughout its lifecycle while keeping the customer informed of progress and any delays
- The purpose of Telstra Business is to manage the end to end episode of the NBN case for the Telstra Business users
- It has different cases like Add, Move, Disconnect, Done & Dusted (D&D) and Modify
- Responsibilities:
- Being a software Tester, roles included in the project were to view/check the product Inventory, Add/Modify the product, Map the product with Pin codes, Bundle products together, publish the products, and check from user role if the products are available
- Also, experienced working on Siebel Order Management system The detailed roles included as software Tester were -
- Creation of Test Scenarios and Test Cases
- Peer Review and Execution of test cases
- Detecting bugs and logging them in HP QC
- Attended Task assignment and Defect Management Call
- Co-ordination with Development team for Defect Clarification, Prioritization & Resolution.
Software QA Engineer
OSN, Social, IQVIA, Health, Pfizer
Dubai
2017.09 - 2019.04
- Working as Software QA for OSN which is MENA region's leading entertainment company for premium content services serving 26 countries
- Key Accountabilities -
- Close collaboration with vendors and In-house development and product teams
- Engagement with appropriate stakeholders for correct Acceptance criteria
- Leads, trained and monitors the performance for a team of 4 QA members
- Identify the risk and resolve through corrective approaches
- Experience in reviewing functional and non-functional Test cases
- Experience in maintaining defect life cycle, and preparing signoff reports using Test Rail
- Skills - REST API, JIRA, Trello, GA, Conviva, Evergent, CCP
- Project, Merck, Galderma
- Description -
- Nexxus social suite deals with two types of products i.e commercial and compliance
- The commercial products are Brand Alert, SMCC, Big Data, Digital KOL etc and the compliance products are AE, these all deals with the healthcare and pharma domains
- AE tracker is mainly implemented for PV team to reduce their daily activity
- Multiple sources are involved which are acting as the input for AE tracker application like social medias, audio/video files, DB records, surveys data etc
- AE Tracker is a solution for detecting and managing adverse events in social media, mobile health applications, brand websites, and internal unstructured data and report them to the FDA
- Responsibilities:
- Involved in writing the test cases covering up all the requirements and updated the same in Test Rail
- Involvement with the Delivery team and the onsite team for understanding and discussing the requirements
- Test Designing - working on the ontology which includes the adverse events identified on social media's, or any other project specific page
- Test Execution for the AE Sprint
- Reporting of bugs in JIRA
- Attending daily status call with Onsite and Offshore team
- Automating the flow for AE tracker UI using selenium
- Environment- Selenium, Regex, JIRA, SocialMedias(FB,Tumbler,Youtube,Instagrametc), Test Rail, API Testing ,Database Testing
- Received onsite client appreciation for inputs enhancing the product and for bringing out changes in flow by identifying high risk bugs.
Software Test Engineer
Broadnet, Tech Mahindra Ltd
2016.02 - 2017.09
- Order Vu is a platform for the project Broadnet, which is mainly the order fulfillment journey, and involves the order creation from external systems
- The multiple modules in broadnet mainly focus on the integrated systems
- The purpose of this application and framework building is to replace the existing system called SOS, and start the order journey from our end
- Responsibilities:
- Involvement in the project since the initial phase, right from requirement gathering until the test execution
- Test Designing - Preparation of Test Scenarios, Test Cases, Test data as per the BRD's and FRD's
- Involved in Test Execution and Reporting defects using JIRA
- Mentoring the new team members and giving various training sessions for the modules in application
- Involved in giving a walkthrough/demo for Order vu application to the internal and external stakeholders
- Prepared daily/weekly test status report
- Performed functional, Integration, Regression and Interface testing with third party vendors
- Driving the Defect triage call till the closure
- Involvement in Automation Environment setup using Eclipse, Java, Selenium Web driver
- Created the test cases using Element Locators and selenium Web driver methods
- Enhanced the Test Cases using Java Programming features
- Execution of Selenium Test Cases and Reporting defects
- Tool/Technology used: Selenium Web driver, SQL Developer, POSTMAN, JSON Editor, PEGA, Reports (PEGA Specific), Third Party Integrated Systems (Sugar, SUB, Doc-Engine, Small world, Task Info, Circuit API), JIRA
- Received “Bravo” Award in 2nd Quarter, 2016 for outstanding performance in Order Vu Broadnet Project.
Software Test Engineer
Tech Mahindra Ltd
2014.01 - 2017.09
Software Test Engineer
VF_UK_GOMA, Tech Mahindra Ltd
2015.07 - 2016.01
- GOMA 2.1 has replaced GTOMS and is accessed via VF network using single sign-on
- It's a Single E2E Order tracking in one system
- Goma has ability to track and prioritize customer orders for IPVPN (jeopardy management)
- It consists of a proper Workflow management to allow proactive monitoring and continuous improvement of provisioning process
- Responsibilities:
- Understanding the Business Requirement Specifications
- Responsible for PEGA E2E test execution of complex modules in GOMA application with valid and invalid inputs for positive and negative testing
- Preparation of test cases for all functional as well as non-functional requirements
- Keeping HPQC updated with latest Test Cases and Defect status with appropriate comments
- Responsible to get the functional knowledge on the assigned components from BA and involved in delivering KT's to internal team
- Daily Status meeting with QA manager, Project manager and team to discuss status
- Tool/Technology used: PEGA, MFT, SQL Developer, HP QC, web services, XML, SVN, Java, Amdocs CRM
- Received several appreciations from team for maintaining and delivering good quality of work.
Software Test Engineer
P-Xpedio-Build, Tech Mahindra Ltd
2014.12 - 2015.06
- Vodafone-EHub project involves order management (order fulfillment and Service Assurance) for a new product launch
- The application spanned across different technologies like Java and Pega
- Order Management platform is a framework developed on Pega to easily process and configure the customer's order management processes
- Order Configurator is used to define and configure the flow, whereas the various reusable processes are designed as per the client workflow
- Responsibilities:
- Involved in designing Test cases based on SRS and Test Plan
- Executing Tests and analyzing results as per client requirements
- Detecting bugs and classifying them based on severity and priority
- Involved in Functional testing, GUI testing, and Adhoc Testing
- Regression testing performed on every new build of the application
- Reporting the coverage status of test performed on the daily/weekly basis
- Attended project meetings and interacted with other team members in order to resolve the problems
- Validate the flow of data from one system to another to ensure end to end correctness of data.
SQL Developer
Child Telstra
2014.06 - 2014.11
- PEGA, JIRA, Java
Education
HTML PEGACSA_v6.2_Certified System Architect (CSA) (2014) -
Ltd
Tool Learnt - PEGA ISTQB Foundation Level Certified Tester (2020 - undefined
Mahindra Pvt
ITP Training Program - undefined
Tech Mahindra
Diploma Degree - Integrated VLSI and Embedded Systems Design
Pune University
2013
B. E - Electronics and Telecommunicatio
North Maharashtra University
2012
XII (HSC) - undefined
Non-Medical
2008
CDAC - undefined
Nasik Board
2006
Accomplishments
- A complete of 6.8 years of IT experience, which includes total of 6.5 years in area of Functional Testing, E2E Integration testing, Regression, UI, Design flows, SIT, UAT, Sanity, Smoke testing and use of PEGA Framework as Software Test Engineer
- Certified ISTQB Foundation level in Software Testing
- Certified System architect for PEGA CSA V6.2
- Currently working with OSN (Orbit showtime) as a Software QA in OTT domain
- Around 4 years of experience working on Telecom Order Management systems
- Extensive experience working as Pega BPM tester (Process rules, workflows, workgroups, User Groups, SLA's, Access Groups, Routing, Approvals and CRM) (PEGA CSA V6.2 Certified system Architect)
- Extensive experience working on BSS systems in Telecom which includes Product Management, New Order Management, E2E Order Journey, Customer management
- Sound knowledge in OSS & BSS domain
- Strong experience working with some Telecom giants like Broadnet, Telstra, Vodafone India, Vodafone UK and with Pharma Giants like Merck, Pfizer, Galderma etc
- Sound knowledge working on Health care Domain which includes Test Executions on the data of social channels (Instagram, Pinterest, Tumblr, Facebook, YouTube etc.)
- Exposure to Agile methodology and involved in Test planning, Test Designs, Test executions, Test closure
- Expertise in understanding and analyzing test requirements, test scenarios, tracking changes, and maintaining the test documents
- Involved in Test and Defect Management process using bug tracking tools like HP QC, Jira 5.2, Test Rail, Bugzilla
- Well versed with all stages of SDLC and STLC
- Experience using SQL to retrieve and use data in Database
- API Testing using Postman, and Rest Asured API Tool
- Knowledge of Selenium in automating web Application using Selenium Web driver, Java, TestNG
- 6 Months working experience as JAVA Developer, and PEGA Developer (PEGA V6.2)
- Highly flexible and capable of learning new tools and applications
Additional Information
- Visa Status - Residence (Dependent Visa)
Timeline
Software QA
OSN
2021.03 - Current
Software QA
IQVIA
2017.09 - 2019.04
Software QA Engineer
OSN, Social, IQVIA, Health, Pfizer
2017.09 - 2019.04
Software Test Engineer
Broadnet, Tech Mahindra Ltd
2016.02 - 2017.09
Software Test Engineer
VF_UK_GOMA, Tech Mahindra Ltd
2015.07 - 2016.01
Software Test Engineer
P-Xpedio-Build, Tech Mahindra Ltd
2014.12 - 2015.06
SQL Developer
Child Telstra
2014.06 - 2014.11
Software Test Engineer
Tech Mahindra Ltd
2014.01 - 2017.09
Associate Test Engineer
Tech Mahindra Ltd
HTML PEGACSA_v6.2_Certified System Architect (CSA) (2014) -
Ltd
Tool Learnt - PEGA ISTQB Foundation Level Certified Tester (2020 - undefined
Mahindra Pvt
ITP Training Program - undefined
Tech Mahindra
Diploma Degree - Integrated VLSI and Embedded Systems Design
Pune University
B. E - Electronics and Telecommunicatio
North Maharashtra University
XII (HSC) - undefined
Non-Medical
CDAC - undefined
Nasik Board