Summary
Overview
Work history
Education
Skills
Languages
Birth Date
Timeline
Volunteer
Ankit K Shah

Ankit K Shah

Dubai,UAE

Summary

Detail-oriented with financial data and careful to follow accounting best practices, internal controls and regulatory requirements. Helps drive financial improvements with reliable and compliant records accurate for forecasting and business planning.

Veteran Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving.

Skilled Billing Manager knowledgeable about billing practices in the Healthcare industry. Bringing 12 years of leadership, administrative and customer service experience.


Knowledgeable Billing Manager specializing in Healthcare billing operations. Demonstrated success in overseeing operations, analyzing trends and implementing successful changes. Desiring to take on challenging new role.

Overview

15
15
years of professional experience

Work history

Billing Manager & Customer Care Incharge

NMC HEALTHCARE LTD
DUBAI, UAE
09.2020 - Current
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Oversaw training and mentoring of new team members, promoting productivity and quality service.
  • Provided cheerful, professional customer service, offering can-do attitude to all requests.
  • Supported smooth workflow by helping staff.
  • Installed internal controls and set up standard procedures for business accounting systems.
  • Collaborated with local authorities in safeguarding vulnerable patients.
  • Implemented clear quality standards to maintain first-class patient provisions.
  • Coordinated staff rotas to meet service requirements whilst remaining under budget.
  • Evaluated performance reports to monitor practice progress.
  • Managed daily service operations through strategic care planning.
  • Led high-performing clinical and community support service teams.
  • Set and monitored performance targets for optimized service-user care.
  • Presented financial forecasts to assess progress against targets.
  • Recruited committed, hardworking clinical teams for reliable care services.
  • Assessed clinical care provisions to meet required safety standards.
  • Organized and carried out month-end, quarterly and year-end processes.

Billing Manager

NMC HEALTHCARE LTD
DUBAI, UAE
05.2018 - 08.2020
  • Trained new employees on accounting principles and company procedures.
  • Managed financial updates, watch lists and insurance files.
  • Compiled financial data for business forecasting and budgeting.
  • Investigated suspected cases of fraud and theft involving small numbers of transactions or complex systems.
  • Resolved invoice coding and tracked recurring expenses for accrual entry.
  • Generated invoices based on established accounts receivable schedules and terms.
  • Managing Corporate billing for almost 40 corporate clients.
  • Assessed accounts and accounting systems in cases of alleged criminal activity.
  • Assisted with developing and ongoing control of costing and pricing systems for business.
  • Advised management on financial details related to business operations, inventory levels and budgets.
  • Installed internal controls and set up standard procedures for business accounting systems.
  • Organized and carried out month-end, quarterly and year-end processes.

BILLING TEAM LEADER

NMC HEALTHCARE LTD
DUBAI, UAE
11.2015 - 05.2018
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Finalized daily bills to submit to insurance company it time limit.
  • Streamlined processes to achieve efficiencies and cost savings.
  • Resolved employee relations issues and navigated disciplinary proceedings.
  • Analyzed Key Performance Indicator (KPI) data to identify trends and achieve team goals.
  • Supervised and mentored 15 multidisciplinary team members.
  • Reached high-quality standards through audits and testing.

Billing Supervisor

NMC HEALTHCARE LTD
DUBAI, UAE
02.2015 - 11.2015
  • Built customer retention and satisfaction by delivering top-quality service.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Balanced and reconciled transactions to produce accurate financial records.
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Set and managed operational schedules with proper coverage to meet customer service demands.
  • Dealt with customer complaints and rectified product and service issues.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Successfully led high-volume teams to achieve KPI targets and other department metrics.
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Offered instruction, coaching and motivation for enhanced team morale.

Manager City Center Clinic

Sterling Hospital
Ahmedabad, India
08.2014 - 12.2014
  • Represented organization publicly at events, meetings and conferences.
  • Reviewed and interpreted official policies to determine application to operations and best course of action.
  • Coordinated operations to integrate and align with outside departments and official policies.
  • Overall clinic management including outsourced campaign to increases patient references.

Hospital Administrator

SIDDHIVINAYAK HOSPITAL
Ahmedabad, India
04.2013 - 06.2014
  • Assessed clinical care provisions to meet required safety standards.
  • Led high-performing clinical and community support service teams.
  • Actioned public health campaigns to educate patients on current issues.
  • Improved resource availability through streamlined diagnostic services.
  • Recruited committed, hardworking clinical teams for reliable care services.
  • Delegated clinical nursing tasks to meet patients' care requirements.
  • Evaluated resource and service use to maximize department productivity.
  • Collaborated with external providers to meet patient care continuity needs.
  • Managed daily service operations through strategic care planning.
  • Applied changing health care legislation for full practice compliance.
  • Implemented clear quality standards to maintain first-class patient provisions.
  • Evaluated performance reports to monitor practice progress.

Manager - Revenue Assurance

Sterling Hospital
Rajkot, India
10.2009 - 04.2013
  • Coordinated resources and reporting within virtual team setting.
  • Developed flowcharts and data visualizations to clarify audit findings.
  • Issued targeted follow-ups to improve company processes.
  • Managed end-to-end audit process from scoping to fieldwork and report writing.
  • Day to day Audit of Patients billing in coordination with billing team.
  • Preparing daily MIS.
  • Monthly Doctors Pay-Out.
  • Coordinating with Finance team for Audit Points
  • Managing Hospital Information system software in terms of new services/ Health Packages creation for day to day billing.
  • Successfully developed, improved and implemented pricing strategies for Hospital.
  • Maximized pricing and software performance, setting accurate parameters in revenue management system.

Education

High School Diploma - PGDCA

Gujarat Vidhyapith
Ahmedabad
03.2002

High School Diploma - Bcom

Shah C. K. Municipal Commerce College
Kalol
03.1999

HIGH SCHOOL - Commerce

Vakharia P J High School
Kalol
03.1996

Certificate of Higher Education - Higher Secondary

St. Xavier's High School
Kalol
03.1994

Skills

  • Lawson Financials knowledge
  • PeopleSoft knowledge
  • Budget forecasting expertise
  • Account reconciliation processes
  • Cash Flow analysis
  • Payroll
  • Hyperion Financial Management specialist
  • Compliance testing knowledge
  • Financial planner
  • ERP (Enterprise Resource Planning) software
  • Data trending knowledge

Languages

Hindi
Native language
English
Upper intermediate
B2

Birth Date

13-01-1981

Timeline

Billing Manager & Customer Care Incharge

NMC HEALTHCARE LTD
09.2020 - Current

Billing Manager

NMC HEALTHCARE LTD
05.2018 - 08.2020

BILLING TEAM LEADER

NMC HEALTHCARE LTD
11.2015 - 05.2018

Billing Supervisor

NMC HEALTHCARE LTD
02.2015 - 11.2015

Manager City Center Clinic

Sterling Hospital
08.2014 - 12.2014

Hospital Administrator

SIDDHIVINAYAK HOSPITAL
04.2013 - 06.2014

Manager - Revenue Assurance

Sterling Hospital
10.2009 - 04.2013

High School Diploma - PGDCA

Gujarat Vidhyapith

High School Diploma - Bcom

Shah C. K. Municipal Commerce College

HIGH SCHOOL - Commerce

Vakharia P J High School

Certificate of Higher Education - Higher Secondary

St. Xavier's High School

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Ankit K Shah