Summary
Overview
Work History
Education
Skills
Training
Relevant Skills
Conference Attendance
Languages
Timeline
Generic
Anmol GC

Anmol GC

Kathmandu

Summary

Enthusiastic and detail-oriented waiter with 3+ years of experience in the service and hospitality industry. Knowledgeable about food and beverage pairings, inventory management and kitchen preparation. Excellent memorization skills with an outgoing, personable attitude. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

3
3
years of professional experience

Work History

Waiter (Offshore)

National Corporation For Tourism And Hotels
09.2023 - Current

punctuality on duty and complete work ownself on time as given time schedule with proper ways.

* make good coordinationl & maintain good relationship with the wokers of all companies involved in ADNOC

* present food and drinks as per order or following table d' hote menu

* Maintain proper food safety to stay away from contamination cause and health safety

* maintain cafeteria hygienic along with all necessary tools on table like napkins, budvasses, crueset & dressings

* listen to the need and give attention to the necessity related to hospitality (food, services and related things

*Work with guests complement and welfare of the company

* Complete the duty fulfiling all the responsibilities and hand-over to the next waiter

Hotel Waiter

Mirabel Hotel And Resort
03.2023 - 08.2023
  • Greeting guests and taking drink and food orders
  • following suggestive selling and recommending special foods and drinks available
  • Staying attentive to the needs of guests in the dining area
  • Delivering food from the kitchen to the guests
  • Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
  • Following health code standards with regards to the handling of food
  • Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more

Lead Waiter

Hotel Gautam Buddha
01.2021 - 03.2023
  • Handle customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service boosting customer satisfaction
  • Assign work tasks to other servers and coordinate activities of dining room personnel to provide prompt and successful service to patrons.
  • Draft monthly sales reports and keep the register accurate through correct billing, payment processing and cash management practices.

Education

Professional Diploma In Hotel Management - Hospitality Management

Dynamic Technical Edu. And VTC
Butwal, Nepal
08.2022

Intermediate In Hotel Management - Hotel Management

Nepal Adarsha Campus
Syangja, Nepal
2021

Skills

  • Menu memorization
  • Food preparation and safety
  • Ordering procedures
  • Table setting
  • Bar terminology expertise
  • Customer service and communication
  • Time management and problem-solving

Training

  • Customer Service and Complaint Handling Training - 2022
  • Culinary Arts Management, DTEVT college- 2022
  • Food Safety Standards, NCT&H - 2023

Food Prep and Food Safety Hazards Training, NCT&H - 2023


Special Offshore Training

  • tropical basic offshore safety induction and emergency
  • basic H2S training

T-bosiet (including)

* safety induction

* huet

* sea survival

* first-aid

* fire fighting

Relevant Skills

  • Safety: Assist customers with dietary restrictions, explain menu items and suggest appropriate options.
  • Attention to detail: Proactively offer assistance and provide accurate and timely information, making product and service recommendations.
  • Leadership: Teamwork and diversity awareness by recognizing others' ideas and points of view.
  • Product knowledge: High-level menu knowledge, making expert recommendations based on customers' tastes.
  • Ability to work under pressure: Able to work calmly and efficiently under persistent customer volume.

Conference Attendance

hospitality management and its key operations observation and conference, Hotel Pokhara Grande

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Nepali
Bilingual or Proficient (C2)

Timeline

Waiter (Offshore)

National Corporation For Tourism And Hotels
09.2023 - Current

Hotel Waiter

Mirabel Hotel And Resort
03.2023 - 08.2023

Lead Waiter

Hotel Gautam Buddha
01.2021 - 03.2023

Professional Diploma In Hotel Management - Hospitality Management

Dynamic Technical Edu. And VTC

Intermediate In Hotel Management - Hotel Management

Nepal Adarsha Campus
Anmol GC