ANNA KUZNETSOVA
Dubai
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Caterpillar SARL
11.2022 - Current
- Effectively managed Sales Director calendar, working with multiple time zones and coordinating travel arrangements to optimize time.
- Handled logistics, catering, agendas and travel arrangements for annual LEPS APD AME Region Team Meetings.
- Assisted in launching first annual EAME Dealer Leadership Summit (2023), streamlined communication between 70+ dealer leaders and top management that boosted regional network and positively impacted CAT EP business future.
- Supported human resources initiatives for EP AME & AP regions, managing effective communication between Hiring manager and recruitment team by assisting in interviews scheduling.
Executive Assistant
Deloitte
01.2021 - 08.2022
- Provided professional administrative support for a board of T&L Partners during meetings, including agenda preparation and minute-taking duties.
- Handled logistics, catering and agendas for meetings and event planning for board of T&L Partners and directors.
- Performed in 3 months recruitment process for IT segment (SAP Consulting team) by screening assessment tests, scheduling interviews.
Consultant
ILS
11.2019 - 11.2020
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Education
Bachelor of Comparativistics -
Russian State University for the Humanities
01.2019
Skills
- MS Outlook
- MS PowerPoint
- MS Word
- MS Excel
- SAP Ariba
- Schedule Management
- Jira
- Effective communication
- Research and analysis
- Problem solving
- Multitasking
- Result-oriented
Certification
Lean Six Sigma - YB
Accomplishments
- Excellent record of administrative support to 8 Partners and Directors of T&L department including calendar and travel management, arrangement of internal and external meetings.
- Creation of reports/presentations and maintenance of sensitive documentation for 15 ongoing projects.
- Guidance to more than 300 international hotline clients on several projects (including Ethics, Oil&Gas and Technology support).
Languages
Russian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Availability
Available to start immediately
Timeline
Administrative Assistant
Caterpillar SARL
11.2022 - Current
Executive Assistant
Deloitte
01.2021 - 08.2022
Consultant
ILS
11.2019 - 11.2020
Bachelor of Comparativistics -
Russian State University for the Humanities
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