Accomplished manager with a strong background in project management, establishing and maintaining lasting partnerships, client acquisition, and showcasing superior organizational, negotiation, and team management abilities.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Key Account Manager
Cinderella Toursim L.L.C
09.2022 - 11.2025
Build and maintaining long term partnership
Understand clients needs deeply
Building trust and loyalty through consistent communication and reliability
Understand of business metrics, ROI, budgeting
Identifying opportunities for growth, upselling and cross- selling
Creating marketing materials, social media management
Coordinating internal teams and collaboration
Quick thinking in resolving client issues or internal challenges
Tourist Guide
Project Manager
3S Group
10.2021 - 08.2022
Preparation of offer for international clients
Project management from acceptance to closure
Cooperation with international communication operators, negotiating contracts
Coordinating the work of individual teams
Specialist for cooperation with operators
NASK PIB
09.2019 - 10.2021
Completing, analyzing and reporting information on the resources of external operators and average costs
Support for the process of ordering data transmission and other services
Monitoring ongoing cooperation and timely launch of infrastructure sharing services
Support and implementation of project tasks
Entering data into databases
Conducting tender procedures
Preparation of agreement and annexes with Operators
National research institute supervised by the Ministry of Digital Affairs
Project: OSE- public telecommunications network program
Coordinator
NASK PIB
05.2019 - 10.2021
Independent coordination of works related to the implementation of the EZD system
Integration of the Jira system with the EZD system
Conducting trainings
National research institute supervised by the Ministry of Digital Affairs
Project: Electronic Document Management
Specialist in Project Office
NASK PIB
05.2019 - 08.2019
Responsibility for implementing the product management process
Coordination and supervision of the work necessary to implement and modify OSE products within the planned time frame
Ensuring the flow of information between project teams
Preparation of reports, forecasts and analyzes for OSE products and their presentation
Coordinating internal resources and vendors for the flawless execution of projects
National research institute supervised by the Ministry of Digital Affairs
Project: OSE- public telecommunications network program
Junior Project Manager
ASSECO DATA SYSTEMS S.A
11.2018 - 05.2019
Cordinating internal resources and vendors for the flawless execution of projects
Ensuring that all projects are delivered on-time, within scope and within budget
Develop a detailed project plan to track progress
Coordination of work related to the management of IT assets
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Support of the team responsible for maintenance
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Preparation of proxies, contracts
Organization of meetings with external and internal clients
Analysis of work time reports
SLA management
Administration of JIRA, SVN, EA
Junior Project Manager
ASSECO POLAND S.A
03.2015 - 05.2019
Cordinating internal resources and vendors for the flawless execution of projects
Ensuring that all projects are delivered on-time, within scope and within budget
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Preparation of proxies, contracts, documents and explanations to KIO
Customers: The Agency for Restructuring and Modernisation of Agriculture, Head Office of Geodesy and Cartography, Polish Geological Institute, Polish Institute of Meteorology and Water Management - National Research Institute
Insurance Agent
PZU S.A
03.2013 - 03.2015
Property insurance, communication
Procurement Inspector
Public Transport Department in Kielce
03.2010 - 03.2015
Preparation of documentation for the investment
Preparing and carrying out procurement procedures
Co-operation with other cells in terms of determining the conditions of implementation, cost estimates
Preparation of explanations, answers to questions for tenders
Financial management specialist of the project implementing unit
WODOCIĄGI KIELECKIE SP.Z O.O.
11.2006 - 09.2007
Preparation of applications for co-financing with planning of expenditure and future settlement of funds obtained from co-financing
Financial Accounting Specialist
WODOCIĄGI KIELECKIE SP.Z O.O.
03.2006 - 11.2006
Accounting for fixed assets
Depreciation of debt collection
Inspector
MIĘDZYGMINNY ZWIĄZEK WODOCIĄGÓW I KANALIZACJI
11.1999 - 03.2006
Organization of the office of the Management Board
Preparation in terms of substance of meetings of the Management Board
Organization of business trips and accounting of them
Verification of investment plans submitted by applicants
Co-ordination with municipal offices
Education
Master of Business Administration - Economics, Commerce and Services
University of Technology in Radom
POLAND
01.1998 - 01.2000
Bachelor of Business Administration - Foreign Trade
High School of Commerce in Kielce
Poland
01.1995 - 01.1998
Skills
Highly developed communication and organizational skills
High efficiency as a team member
Knowledge of Prince project management techniques
Planning and management capabilities at every stage of the project
Negotiation skills and strategic thinking skills
Ability to prioritize and work under time pressure
Problem solving skills
Knowledge of MS Office, JIRA, Confluence, SVN, Power BI, CRM, LINUX basics and MSSQL basics
Knowledge ITIL
Certification
Licence Tourist Guide
Driving license category B obtained in 1993- driving license in UAE
Training - in the area of construction law, public procurement (2007-2015)
President of the Community Housing Board (2013-2015)
Certificate- Internal Auditor of the Information Security Management System according to ISO / IEC 27001
Prince 2 Foundation Certificate in Project Management
Additional qualifications
Languages - English
LCCIEB -1998 certificate
C 1 level
Disclaimer
I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
Timeline
Key Account Manager
Cinderella Toursim L.L.C
09.2022 - 11.2025
Project Manager
3S Group
10.2021 - 08.2022
Specialist for cooperation with operators
NASK PIB
09.2019 - 10.2021
Coordinator
NASK PIB
05.2019 - 10.2021
Specialist in Project Office
NASK PIB
05.2019 - 08.2019
Junior Project Manager
ASSECO DATA SYSTEMS S.A
11.2018 - 05.2019
Junior Project Manager
ASSECO POLAND S.A
03.2015 - 05.2019
Insurance Agent
PZU S.A
03.2013 - 03.2015
Procurement Inspector
Public Transport Department in Kielce
03.2010 - 03.2015
Investment Specialist
WODOCIĄGI KIELECKIE SP.Z O.O.
09.2007 - 03.2010
Financial management specialist of the project implementing unit
WODOCIĄGI KIELECKIE SP.Z O.O.
11.2006 - 09.2007
Financial Accounting Specialist
WODOCIĄGI KIELECKIE SP.Z O.O.
03.2006 - 11.2006
Inspector
MIĘDZYGMINNY ZWIĄZEK WODOCIĄGÓW I KANALIZACJI
11.1999 - 03.2006
Master of Business Administration - Economics, Commerce and Services
University of Technology in Radom
01.1998 - 01.2000
Bachelor of Business Administration - Foreign Trade