ANNA MARY GEORGE
Dubai
Summary
Dynamic and results-driven Senior HR professional with over 10+ years of experience, managing comprehensive HR functions in marquee service sector institutions covering real estate, international events, financial & software services
Overview
11
11
years of professional experience
Work History
Senior HR Officer
DarGlobal
06.2022 - Current
- Handling end-to-end onboarding to offboarding processes for employees across multiple jurisdictions (UAE, Oman, Qatar, UK, Spain, China & KSA)
- Independently leading payroll process for the entire company covering 500+ employees across 7 countries, ensuring accuracy and compliance in data collection, calculations, deductions, and disbursements
- Spearheaded the creation of HR processes from scratch, driving efficiency and standardization across the organization
- Responsible for accurate and timely processing of employee compensation, deductions, End of Services, bonuses, and benefits
- In-depth knowledge on labor laws specific to multiple jurisdictions, ensuring compliance in all HR operations
- Leveraged HRMS and ERP systems (Oracle)to streamline HR operations, enhance reporting accuracy, and improve decision-making
- Streamlined HR data management processes using HRMS/ERP systems and developed detailed reports on employee metrics, turnover rates, payroll trends, and compliance adherence for top management, internal and external audit review
- Collaborate with business leaders to align HR initiatives with strategic objectives, resulting in measurable improvements in talent retention and employee engagement
- Partner with managers to identify and address talent gaps, implementing effective recruitment and retention strategies
- Designed and implemented performance improvement plans, supporting managers in addressing performance challenges
- Primary point of contact for employee relations issues, providing guidance and ensuring compliance with employment laws and regulations
- Led change management initiatives, fostering effective communication and adoption of new processes across teams
- Leverage HR data and metrics to identify trends and recommended solutions to improve HR effectiveness
- Worked with department heads and team leaders to establish SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals for individual employees and teams
Senior HR Officer
EXPO 2020
06.2018 - 03.2022
- Managed a team under HR Shared Services catering to +2500 employees
- Employee lifecycle management in SAP – hiring, data management, leave management, organizational structural changes, and end-employment
- Handling employee medical insurance including enrollment, reconciliations, deletions, and POC for insurance companies for issue resolution
- Sole member of HR team with SAP access to create PR, SES, CAR for recruitment, training, relocation & repatriation, and psychometric & behavioral assessment services
- Regular MIS HR report preparation for senior management
- POC for HR business partners on matters related to employee leaves, grievances, probation review & confirmation
- Supporting other tasks related to audit, access cards, and employee filing, employment contracts, air ticket & education allowances
HR Officer
Al Razouki International Exchange
05.2017 - 05.2018
- Sole HR personnel handling 300 employees
- End to end accountability for entire HR functions
- HR budgeting, salary and benefit computation
- Monitored staff performance and attendance
- Liaised with PRO regarding Visa and labour card processing
- Single handedly led digitization efforts to streamline HR processes
Associate Manager - HR
Sutherland Global Services
06.2014 - 11.2016
- Led campus recruitment for the second largest facility in India, handling +4000 student intakes per year
- Identified reputed educational institutions for recruitment
- Scheduled and coordinated campus drives with placement officers
- Delivered pre-placement talks, conducted written assessment, and group discussions for student strength ranging between 150-350 a day
- Arranged telephonic interviews for shortlisted candidates and issued provisional offer letters
- Handled general recruitment – sourced suitable profiles, conducted initial screening, preparation of employment contracts, and coordinated further rounds of interviews
- Carried out Skip level meetings with the Consultants, addressed employee grievances, developed HR manual, and generated early warning systems to minimize attrition
- Carried out the new hire orientation & induction, communication training, product & process training, and post training assessment
Education
Masters - Human Resources Management
Rajagiri Centre for Business Studies
01.2014
Bachelor of Arts - undefined
St. Teresa's College
01.2012
Skills
- SAP
- PeopleSoft
- Bayt
- WMS
- CRM
- MS Office
- ATS
- Oracle
Accomplishments
- Got double promoted in Aug ’21 to Senior HR Officer
- Off-boarded +400 leavers within 3 months during mass termination during Covid pandemic
- Elected as Mission Leader, a leadership training program reserved for top performers (top 5%) at Expo 2020
Timeline
Senior HR Officer
DarGlobal
06.2022 - Current
Senior HR Officer
EXPO 2020
06.2018 - 03.2022
HR Officer
Al Razouki International Exchange
05.2017 - 05.2018
Associate Manager - HR
Sutherland Global Services
06.2014 - 11.2016
Bachelor of Arts - undefined
St. Teresa's College
Masters - Human Resources Management
Rajagiri Centre for Business Studies
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