Anne-Marie Classen
Dubai
Summary
Senior-level HR professional and certified Results Coach with a proven track record of translating business vision into tailor-made HR initiatives. Skilled in nurturing talent, improving performance, and driving profitability. Known for challenging the status quo and establishing a positive company culture and organizational capabilities. A multi-tasking HR leader who excels at creating dynamic and positive workplace cultures to align values and drive success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
HR Advisor
Al Ghurair Group
10.2023 - Current
- Achieved regulatory compliance with UAE's Personal Data Protection and other pertinent data privacy regulations by advocating for protection of personal data and enactment of privacy policies.
- Formulated comprehensive strategy to attract and retain premier Emirati talent, ensuring adherence to legal requirements and operational compliance.
- Served as trusted advisor to senior management on matters related to talent management, succession planning, organizational design, and employee relations.
- Formulated strategies for succession planning to enhance long-term stability and growth prospects of organization.
- Assessed and revamped outdated HR policies, aligning them with current industry best practices to ensure legal compliance and operational efficiency.
- Ensured compliance with labour laws and regulations through regular policy updates and timely response to employee inquiries.
Leadership & Results Coach
I Rise Results Coaching
09.2022 - Current
- Utilise RESULTS coaching methodology (Reflect, Evaluate, Strategize, Understand, Listen, Take Action and Systematize) to gain insights, set goals, and formulate actions that close gaps between current and desired state.
- Worked with individuals to help understand and overcome personal, social or behavioural problems affecting educational or vocational situations.
- Enhanced client leadership skills by implementing personalized coaching strategies and assessments.
Human Resources Manager
Gulf Extrusions (Al Ghurair Group)
07.2021 - 08.2022
- Formulated and executed HR strategies that are in line with company's goals and objectives, aiming to foster business expansion and improve organizational performance.
- Led and directed a high-performing team of seasoned HR professionals to deliver world-class HR solutions, tailor programs to specific needs, and resolve intricate personnel issues effectively.
- Guided leadership in execution of key people initiatives, leading to enhanced human capital performance and business success.
- Spearheaded talent acquisition strategies to attract high-caliber candidates while reducing time-to-hire metrics significantly.
- Optimized talent retention strategies by identifying trends in employee turnover data and implementing targeted interventions as needed.
- Lead the HR department during organisational restructuring, reducing interruptions to daily activities while guaranteeing equitable treatment for all employees involved.
- Oversaw implementation of updated HR policies while ensuring consistency across organisational levels for more efficient enforcement of rules governing workplace environment.
- Influenced company culture towards greater diversity inclusion through targeted recruitment campaigns, policy changes, and awareness programs.
- Partnered with management to identify skill deficiencies and tailor training solutions to strategic objectives, ensuring a cohesive approach to workforce development across all levels of the organisation.
- Reduced labor costs through strategic workforce planning, optimising staffing levels based on workload fluctuations and operational needs.
- Managed HR budgeting and resource allocation efforts, optimising use of financial resources while supporting organisational growth objectives.
- Enhanced company reputation as an employer of choice through aligning competitive compensation and benefits packages with Corporate C&B directives.
- Advised management on salary structures, promotions, and variety of compensation-related issues.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Advised on appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
HR Business Partner
Al Ghurair Group
02.2013 - 07.2021
- Served as strategic liaison between Group entities and the Corporate Human Resources Department.
- Consulted with business entities to offer tailored solutions across talent acquisition, organisational design and development, leadership and workforce development, workforce planning, career progression and succession planning, ensuring optimisation of capabilities aimed at delivering on their People Agenda.
- Collaborated with business leaders and HR leads to comprehend strategic requirements of each business entity and adjust HR strategies to fulfill business objectives.
- Developed and implemented standardised performance management processes as means of driving business improvement by ensuring clear objectives, feedback and alignment with business goals
- Developed and implemented group HR policies and procedures, providing guidance for customisation to meet individual business needs.
- Worked closely with IT, developers and group entity HR as key implementation team member to streamline HR processes during implementation of SAP Successfactors EC, Talent modules, resulting in increased efficiency and reduced manual tasks.
- Developed comprehensive training programs for HR staff, leading to improved utilisation of the HRMS platform.
- Designed and launched Al Ghurair Group Learning center that offers live and technology-based learning opportunities
- Provided one-on-one executive coaching services supporting career transition periods or specific developmental needs of leaders at various levels within organizations.
- Implemented talent assessment tools to streamline external candidate and internal talent evaluation processes, providing valuable insights into fit and potential for success.
HR Consultant/Talent Acquisition
Chartis Insurance
05.2011 - 09.2012
- In line with business objectives and talent needs, mapped role criteria, defined position descriptions and role specifications prior to attracting, assessing, selecting and appointing top talent, capable of meeting business needs.
- Analysed recruitment metrics regularly to identify trends and areas for improvement in sourcing strategies or processes.
- Reduced time-to-hire with a focus on targeted candidate outreach and timely follow-ups with both candidates and hiring managers.
- Conducted comprehensive candidate assessment and interviews to assess potential and fit.
Project Consultant
EFI International
09.2008 - 04.2011
- Partnered with clients on their Talent Management and Talent Acquisition initiatives to facilitate assessment of ability, potential and fit.
- Targeted Leadership Coaching interventions
- Spearheaded various initiatives involving competency assessment, training framework design and implementation
- Provided clients with expert guidance towards compiling recruitment plans which outlined sourcing methods and selection tools
- Provided coaching for Hiring Managers on recruitment global best practice as well as recruitment techniques (competency-based interview techniques, selection criteria and feedback)
- Consulted on the development, implementation and evaluation of talent & performance management programs
- Conducted Job evaluations across public and private sector whilst coaching HR partners in methodologies and tools
- Designed and created Job descriptions across public and private sector whilst involving managers and job holders through one-on-one interviews and focus group discussions
- Designed and implemented customised Assessment and Development Centers tailored to client requirements.
- Example Clients: High potential Emirati interns on fast-track development paths with client companies, including Department of Education and Knowledge (ADEK), Mubadala, Securities and Commodities Authority (SCA), Dubai Silicon Oasis Authority, Injazat, and ADNOC
Learning & Development Specialist
Dubai International Financial Centre (DIFC)
08.2005 - 07.2008
- Fostered a learning culture through organization wide needs identification prior to planning, coordinating and implementing learning and development programs with a focus on HiPo and Future Leaders development
- Trained and coached employees on all performance management issues
- Ownership of employee development plans for underperformers
- Identified succession plans and possible patterns of career progression for individual employees
- Actively contributed towards design and implementation of Competency Framework and Grading Structure
- Conducted cross organisation Job evaluations and actively participated in creating Job Descriptions
- Designed and conducted focus group discussions and information sessions on performance management, grading and job evaluation to aid organisational change
- Developed and launched various L&D initiatives including but not limited to: TNA & Learning Solutions; Development Centres; Development Plans; Talent Management; Leadership Development; National Talent Development Program; High Flyer Development Program; Educational Sponsorship Policy
- Actively contributed to building training strategies that supported business objectives including identification of training needs as well as learning plans by segments and functions
- Established and maintained appropriate systems for measuring necessary aspects of staff training and development such as effectiveness of training programs and ROI
- Collaborated with all line managers to ensure understanding of staff training and development objectives, purposes and achievements
- Ensured compliance with all regulatory training requirements
- Built and maintained relationships with local and global accrediting institutions
- Designed, promoted and maintained training calendars whilst managing execution of training programs
- Actively involved in corporate social responsibility work at Dubai Autism Centre.
Education
Honours of Bachelor of Administration - Industrial Psychology
University of South Africa
South Africa01.2008
MSc in Leadership and HRM -
University of Law Business School (UK)
London, UK01.2019
Skills
- Strategic HR Consulting
- Strategic HR Planning
- People & Culture
- Employee Relations
- HR Policy, Process & Systems Design
- Talent Acquisition
- HR analytics
- Organisational Development
- Sustainable Organisational Change
- Leadership Development
- Performance Management
- Talent Assessment, Development & Coaching
- HRMS implementation
- Diversity and Inclusion
- Certified Psychometric Test Professional (various tools)
Certification
- EQ Assessor, 6seconds, 2018
- Brain Based Coaching Certification, NeuroLeadership Institute (ICF accredited), 2017
- SHRM-SCP, 2015
- Executive Coaching, AUS (ICF), 2014
- Certified Assessor Level A & B (Intermediate), Psytech International, 2004
Timeline
HR Advisor
Al Ghurair Group
10.2023 - Current
Leadership & Results Coach
I Rise Results Coaching
09.2022 - Current
Human Resources Manager
Gulf Extrusions (Al Ghurair Group)
07.2021 - 08.2022
HR Business Partner
Al Ghurair Group
02.2013 - 07.2021
HR Consultant/Talent Acquisition
Chartis Insurance
05.2011 - 09.2012
Project Consultant
EFI International
09.2008 - 04.2011
Learning & Development Specialist
Dubai International Financial Centre (DIFC)
08.2005 - 07.2008
Honours of Bachelor of Administration - Industrial Psychology
University of South Africa
MSc in Leadership and HRM -
University of Law Business School (UK)
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