READ FIRST IF THE YEARS ARE OK THEN ILL SEND U ORIGINAL

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Collaborated with over 40 team members to consistently provide efficient service during peak hours.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

• Strategically timed check-ins with more than 40 customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Ensure the guests experience an enjoyable, expertly served dining experience by following the outlet sequence of service.

• Ensure that correct operating standards are adhered in order to achieve the level of service established in the operations manual.
• Collect and deliver orders from the kitchens and serve them to the customers according to the standard procedures of the restaurant.
• Upsell approximately 55% of the products to guests when appropriate.
• Assist in the preparation of sufficient and clean, operating equipment prior to the commencement of service.
• Maintain complete knowledge of all services, hours of operations, and areas of responsibilities.
• Develop and maintain positive working relationships, support team to reach common goals.