Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Anne Reambillo

Anne Reambillo

Sharja
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Alorica Philippines Inc.
2019.09 - 2023.05
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.

Education

Oas Community College, Oas Albay Philippines

Mindbank Training And Skills Corp., Timog Avenue Quezon City
08.2019

Xavier Technical Training Center, San Jose Delmonte Bulacan
06.2019

High School Diploma -

Sabino Rebagay Memorial High School, Tobgon Oas, Albay Philippines
04.2011

Skills

  • Account Management
  • Order Fulfillment
  • Order Processing
  • Delivery Scheduling
  • Managing Multiple Tasks
  • Product Promotion
  • Problem-Solving Ability
  • Technical Support
  • Conflict Resolution
  • Calm and Professional Under Pressure
  • Service Standard Compliance
  • Customer Service
  • Refund Processing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative - Alorica Philippines Inc.
2019.09 - 2023.05
Oas Community College - ,
Mindbank Training And Skills Corp. - ,
Xavier Technical Training Center - ,
Sabino Rebagay Memorial High School - High School Diploma,

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Anne Reambillo