Anne Marie Chi Mambo

• Successfully implemented new strategy which increased brand loyal customers and prevented company bankruptcy.
• Developed new system that permitted customers to file in their complaints directly from their hotel rooms. This increased sales by 10%.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Onboarded new employees with training and new hire documentation.
• Improved safety procedures to create safe living conditions for clients in our Hotel.
• Maintained professional, organized, and safe environment for employees and patrons.

• Communicate and enlightened customer on various products offers. Manage over 100 customers per day.
• Serve as company's translator for international clients from French speaking countries in predominantly English speaking company.
• Increased customers retention by creating work-friendly environment and positive experience for every customer.
• Ensure company's sale are properly recorded and handled.
• Recommend Company's new products to existing and prospective customers.
• Provided accurate information on product lifespan, draft sales contract and issue receipt/guarantee for customers

• Created system where by potential clients could create bank accounts using mobile phone under SWIFIN.
• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Engaged, educated, and befriended customers to deliver amazing shopping experience. This increased customers retention by 12%
• Communicated product information with confidence and educated consumers about company.
• Increased customer's awareness for company's new product SWIFIN through door to door campaigns.

Developed strategies which boosted sales of company's rosé wine. This product had been below forecasted sales levels and it quickly became best seller with over 80% increase in overall sales

• Created promotion strategy for new champagne introduced to target market: 20 cartons were sold within 2 week
• Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions
• Performed market segmentations, targeting and positioning for each product line
• Researched developing trends to stay updated with new ideas and marketing practices
• Maintained documentation, detailing assignments, in-progress work and completed project milestones