ANNE NEKESA SIFUNA
DUBAI
Summary
Dedicated Housekeeping Room Attendant with a proven track record at KENYA H&M HOSPITALITY GROUP, excelling in guest relations and maintaining pristine environments. Skilled in chemical handling and waste disposal, I consistently enhanced guest satisfaction through meticulous attention to detail and a commitment to safety and cleanliness.
Skilled in maintaining impeccable cleanliness in hospitality setting, now looking to transition into new field. Developed expertise in efficient cleaning practices and attention to detail. Prepared to bring these transferrable skills to different professional environment.
Friendly and reliable with eye for detail and positive attitude. Understands importance of cleanliness and sanitation. Committed to creating welcoming and spotless environment for guests.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
KENYA H&M HOSPITALITY GROUP
01.2022 - 02.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Associate of Applied Science - Tourism And Hotel Management
Moi University
KENYA02-2017
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Customer service-focused
- Chemical handling
- Waste disposal
- Maintenance coordination
Timeline
Housekeeping Room Attendant
KENYA H&M HOSPITALITY GROUP
01.2022 - 02.2024
Associate of Applied Science - Tourism And Hotel Management
Moi University
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