Canva
ANN LECAF C. MEMPIN
Administration, Human Resources, Finance, Marketing, Reception, Training And Development
Abu Dhabi
Summary
Adaptable Office Admin with years of experience, fast-learner with interest in developing new skills to better support staff and management with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Front Desk
Susan Young Beauty Clinic LLC
Abu Dhabi
2018.10 - Current
- Receptionist who can provide efficient, organized and friendly secretarial support
- Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling
- Specializes at creating a friendly and receptive office environment
- Monitored and directed incoming mail and prepared outgoing mail
- Collaborated in timely processing of billing and accounts receivables
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Handled patient scheduling, check-in, check-out and processing
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Handles Marketing and Social Media Account
- Type all correspondence letters, email, memos, invoices, statements and reports such as Yearly, Monthly and Daily end of the day related to the store
- Serves visitors by greeting, welcoming, and directing them appropriately
- Notifies company personnel of visitor arrival
- Maintains security and telecommunications system
- Informs visitors by answering or referring inquiries
- Directs visitors by maintaining employee and department directories.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Entered and updated sensitive customer information during check-ins and room changes.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Used internal software to process reservations, check-ins and check-outs.
Administrative Supervisor/ Receptionist
Susan Young Beauty Clinic LLC, Dhabi
Abu Dhabi
2018.10 - Current
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Monitored and directed incoming mail and prepared outgoing mail.
- Collaborated in timely processing of billing and accounts receivables.
- Coordinated flights, ground transportation and hotel accommodations.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled patient scheduling, check-in, check-out and processing.
- Made travel arrangements for staff members.
- Prepared detailed documents and reports in adherence administrative processes.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Mentored office employees on proper administrative procedures and how to use programs such as Insta, Shortcuts, keeping operations consistent and efficient for maximum performance.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
Assistant Training Officer / Recruitment Assistant
Hardware Incorporated
Manila
2016.01 - 2018.02
- Responsible scheduling calls and interviews, maintaining candidate database and handling paperwork
- Assisting and aiding the training manager to prepare new employees for the job in the organization, handles a wide range of clerical tasks, and passing out training manuals during training sessions
- Prepare and post job ads online
- Help with resume screening and initial phone screens
- Schedule interviews and keep calendars for all hiring teams and candidates
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Trained and licensed few employees to enhance success in field operations
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Delivered feedback to decision-makers regarding employee performance and training needs
- Scheduling training sessions and Helping in arranging induction program timetable.
Film Production Associate
Ten17p Inc
Makati City
2014.05 - 2015.12
- Valued as a competent behind-the-scenes leader ensuring production events are executed smoothly and efficiently
- Manage technical and administrative tasks, from running errands to distributing scripts, coordinating craft services and assisting with lighting and sound for studio and on-location shoots
- Gets the cast and crew ready to film each day
- Helps to communicate instructions from a director on set with clear communication that doesn't hinder creativity
- Required to answer phones, do paperwork, clean areas, transfer equipment from one location to another and drive actors and crew members
- Responsible for printing and distributing scripts, running errands for Directors and Producers and relaying messages between other members
- Ensure everything runs smoothly from start to finish of the production.
Education
Bachelor of Arts - Broadcast Communication
Centro Escolar University
Philippines 2010.06 - 2014.04
Skills
Strong communication skillsundefined
Software
Insta
Shortcuts
Postermywall
Timeline
Front Desk
Susan Young Beauty Clinic LLC
2018.10 - Current
Administrative Supervisor/ Receptionist
Susan Young Beauty Clinic LLC, Dhabi
2018.10 - Current
Assistant Training Officer / Recruitment Assistant
Hardware Incorporated
2016.01 - 2018.02
Film Production Associate
Ten17p Inc
2014.05 - 2015.12
Bachelor of Arts - Broadcast Communication
Centro Escolar University
2010.06 - 2014.04
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