ANOJA EDIRISINGHE
VIENNA
Summary
Experienced in housekeeping tasks and providing compassionate care, I significantly improved guest satisfaction at Villa Ocean View Hotel Waskaduwa by ensuring thorough cleaning and fostering a culture of continuous improvement. Demonstrating safety awareness and creative thinking, I effectively addressed client needs, establishing trust and open communication with residents and their families. As a skilled Care Provider, I have assisted elderly individuals, convalescents, and persons with disabilities with their daily living activities both in-home and within care facilities. Responsibilities include maintaining the household by making beds, doing laundry, washing dishes, and preparing meals. Additionally, I provide valuable advice to families and the healthcare team regarding health concerns, nutrition, cleanliness, and household activities.
Overview
15
15
years of professional experience
Work History
Caretaker
Private Residence
VIENNA AUSTRALIA
11.2023 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and assigned station and service area organization.
- Maintained safe and clean environment, ensuring compliance with health and safety standards.
Babysitter/Live-Out Nanny
Private Residence
Gemeinsam-MenschSein, Vienna, Austria
09.2023 - Current
- Reassured children when upset providing emotional support and stability.
- Communicated positively with children and guardians.
- Organized and cleaned the home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Encouraged positive behavior and manners through example and gentle guidance.
- Assisted with light housekeeping duties as well as running errands.
Housekeeping Supervisor
Villa Ocean View Hotel Waskaduwa
Waskaduwa, Kaluthara, Sri Lanka
04.2018 - 06.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
- Managed laundry sorting, washing, drying, and ironing.
- Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
Housekeeper
Villa Ocean View Hotel Waskaduwa
Waskaduwa, Kaluthara, Srilanka
12.2016 - 04.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
Housekeeper
Private Residence
Singapore
02.2010 - 07.2011
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Rotated linens in storerooms and replenished when supplies ran low.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Returned emptied garbage receptacles to proper locations.
- Washed and put away kitchen dishes, utensils and glassware.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Education
National Diploma In Hospitality Management - Hotel Management
Sri Lanka Institute of Tourism & Hotel Management
Colombo Sri Lanka 10-2017
Skills
- Housekeeping tasks
- Personal Care
- Safety awareness
- Personal hygiene maintenance
- Preventive Maintenance
- Healthcare coordination
- Event Setup
- Professional boundaries
- Patient assistance
- Customer Service
- Creative Thinking
- Facilities Maintenance
Languages
English
Advanced (C1)
sinhala
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
Caretaker
Private Residence
11.2023 - Current
Babysitter/Live-Out Nanny
Private Residence
09.2023 - Current
Housekeeping Supervisor
Villa Ocean View Hotel Waskaduwa
04.2018 - 06.2023
Housekeeper
Villa Ocean View Hotel Waskaduwa
12.2016 - 04.2018
Housekeeper
Private Residence
02.2010 - 07.2011
National Diploma In Hospitality Management - Hotel Management
Sri Lanka Institute of Tourism & Hotel Management