ANOOP ASOK
Ras Al Khaimah
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Merchandiser
Spinneys LLC
01.2021 - Current
- Liaising with existing staff members, managers, supervisors, and clients in order to achieve set goals
- Observing, analysing, and offering suggestions on current operations
- Scheduling meetings and training sessions with staff and other stakeholders
- Assisting with recruitment, training, and onboarding processes
- Establishing professional relationships with clients, staff, and other stakeholders
- Ensuring all health and safety, as well as company regulations are followed by staff at all times
- Liaising with staff and organizing teambuilding events that take everyone's needs into account
- Conducting research, writing up reports, and presenting findings to staff and other stakeholders
- Maintaining relationships with clients and finding creative ways to expand the organization
- Attending workshops, lectures, and training sessions wherever possible.
- Improved efficiency and productivity by acquiring new skills.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Engaged with stakeholders to build relationships and brand awareness.
- Served customers to drive sales and deliver top-quality experiences.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed duties to deliver on targets with accuracy and efficiency.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Area sales Manager
SK Jain Industries
12.2018 - 03.2020
- Maintaining and increasing sales of your company's products
- Reaching the targets and goals set for my area
- Establishing, maintaining and expanding our customer base
- Servicing the needs of our existing customers
- Increasing business opportunities through various routes to market
- Setting sales targets for individual reps and my team as a whole
- Recruiting and training sales staff
- Allocating areas to sales representatives
- Developing sales strategies and setting targets
- Monitoring your team's performance and motivating them to reach targets
- Compiling and analysing sales figures
- Possibly dealing with some major customer accounts
- Collecting customer feedback and market research
- Reporting to senior managers
- Keeping up to date with products and competitors
- Collected customer and market feedback and reported information to company leadership.
- Increased year-on-year sales by [Number]%, implementing strategic business growth and retention initiatives.
- Supervised [Number] sales staff to drive KPI achievement.
- Forecasted product sales to deliver on KPIs.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Secured new contracts with strong bid writing and account management skills.
- Negotiated best-possible pricing with distributors and customers to optimise company cost savings.
- Secured revenue targets by building successful sales teams, preparing appropriate budgets and implementing strategic action plans.
- Strengthened profit opportunities by effectively managing time and resources to meet sales objectives.
- Analysed sales to identify top-performing products.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Managed employee performance reviews, built positive communication and delivered development insights.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Promoted branding initiatives to maximise customer outreach.
- Shaped business direction through rigorous research and strategy development.
- Created and directed sales team training and development programmes.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Managed £[Amount] annual marketing budget.
- Initiated and elevated new business opportunities by implementing effective networking strategies.
- Secured new clients with impactful pitches and presentations.
- Tracked and evaluated weekly sales figures, developing senior leadership reports for targeted action planning.
- Spearheaded sales meetings with staff and management to share best practices for process improvements.
- Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
- Drove business development by cultivating strong supplier relationships and executing benefit-oriented sales presentations to prospects.
Territory Manager
Miharaj plast pvt ltd
12.2016 - 12.2018
- Direct the territory sales team, teaching them important elements of the company products and services in order to give them the tools needed to be successful team members
- Project potential sales for future quarters and years by reviewing operational reports and records
- Prepare budgets at the beginning of each fiscal year to ensure the corporate money is spent in the best ways possible
- Set promotional discount rates for special seasonal sales or new customers in order to entice both new and repeat customers
- Analyse the sales records of individual team members and the entire staff in order to understand what areas the associates need more guidance in
- Plan advertising services for the territory that is in keeping with the brand of the company and can increase name recognition
- Monitor customer preferences to better understand what type of sales efforts would be most effective for particular clients
- Attend trade associate meetings as a representative of the company in order to promote products and increase sales numbers for the territory
Sales Officer
Lamit Roof Tech India Pvt Ltd
04.2014 - 12.2016
- Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers
- Source and work customer referrals
- Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
- Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
- Promote specific products as directed by upper management
- Inform leads and customers of current promotions and discounts
- Maintain positive business and customer relationships in the effort to extend customer lifetime value
- Develop strategies for more effective sales, both individually and as part of a team
- Track all appointments, sales, complaints, status reports, etc
- Thoroughly for manager review
Education
BCOM - Finance
Calicut University
MBA - Marketing
Mysore University
Bangalore, India04.2014
Skills
- Complex negotiations
- Presentations and proposals
- Competitive and trend analysis
- Business development
Certification
Negotiation and Conflict management
Languages
English
Upper intermediate
B2
Hindi
Intermediate
B1
Timeline
Merchandiser
Spinneys LLC
01.2021 - Current
Area sales Manager
SK Jain Industries
12.2018 - 03.2020
Territory Manager
Miharaj plast pvt ltd
12.2016 - 12.2018
Sales Officer
Lamit Roof Tech India Pvt Ltd
04.2014 - 12.2016
BCOM - Finance
Calicut University
MBA - Marketing
Mysore University
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