Anoop Puthenveettil
Dubai,U.A.E.
Summary
To secure a challenging HR admin position where organizational skills, knowledge of HR processes, and dedication to fostering a positive work environment can contribute to the achievement of organizational goals. Aim to leverage experience in recruitment, employee relations, and compliance to effectively support the HR department in managing human capital efficiently and enhancing overall employee satisfaction.
Overview
6
6
years of professional experience
Work History
HR.Admin
Geepas World FZCO
Dubai, U.A.E.
02.2023 - Current
- Assisting in the recruitment process, such as scheduling interviews and communicating with candidates
- Managed over 20 visa applications including new hired employees and existing employees visa renewal,50 travel arrangements a day.
- Supporting payroll processing and ensuring accurate and timely payments
- Handling general administrative tasks within the HR department
- Responding to employee queries regarding HR-related matters
- Ensuring compliance with labor laws, company policies, and procedures
- Keeping abreast of changes in UAE labor regulations and advising management on compliance matters
- Implementing HR policies and procedures effectively across the organization
- Supporting employee relations activities, including grievance handling and conflict resolution
- Facilitating employee welfare programs and initiatives
- Generating HR reports and analytics as needed
- Providing data and insights to support strategic HR decisions
- Providing general administrative support to the HR department and other departments as required
- Managing HR-related documentation and maintaining confidentiality
- Handling and maintaining personnel records and files
- Ensuring all employee documentation is up to date and accurate
- Handling employee onboarding and offboarding processes, including documentation related to visa status changes
- Coordinating travel arrangements for employees, including booking flights, accommodations, and transportation
- Ensuring travel plans align with company policies and budgets
- Handling travel itineraries and providing necessary documentation (e.g., visas, insurance)
- Managing the entire visa process for employees, including new hires and renewals
- Ensuring compliance with UAE immigration laws and regulations
- Liaising with government authorities and agencies for visa-related matters
- Maintaining accurate records and documentation related to visas.
Ticketing and Visa Consultant
Voyage Luxury Tourism
Dubai, U.A.E.
12.2021 - 01.2023
- Make flight, hotel, car rental, and other travel reservations using computer reservation systems (CRS) or online booking platforms
- Create customized travel itineraries based on client preferences, budget, and special requirements
- Provide excellent customer service by assisting clients with their travel needs, including booking flights, hotels, tours, and transportation
- Have thorough knowledge of popular travel destinations, attractions, local customs, and visa requirements, especially focusing on destinations frequently requested by UAE travellers
- Assist clients with passport and visa applications, ensuring they meet the entry requirements for their destinations
- Process payments, issue invoices, and maintain accurate records of financial transactions related to travel bookings
- Maintain communication with clients before, during, and after their trips to ensure everything goes smoothly and to gather feedback for future improvements
- Promote travel packages, tours, and other travel services to generate sales and expand the client base.
Accountant and Cashier
Nature Medicine Center
BAHRAIN
02.2021 - 10.2021
- Handled Accounts and billing section (CASHIER), bookkeeping, general accounts, day-to-day transactions, invoice creation
- VAT submission
- POS Handling
- (BETABE & TRANQUIL)
- Performed Customer service-related activities including – Greeting customers, helps in solving their needs, handled complaints, etc
- Being in charge of the branch, handled the sale of medicines
- Being in charge of the branch handled warehouse activities like stock checking, allotting medicines to sister concerns
- Preparation of purchase order
- Supplying medicine according to order from retail pharmaceutical companies
- Oversaw daily operations to ensure high levels of productivity
- Maintained an excellent attendance record, consistently arriving to work on time
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Received and processed stock into inventory management system.
Travel Consultant
Thailand Local
Calicut
01.2019 - 11.2020
- Assists Customers by giving advice for package selection, and thereby customers get customized packages at their budget
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Handle any travel-related problems or emergencies that clients may encounter during their trips, offering solutions and ensuring customer satisfaction
- Ticketing
- Visa typing and posting
- Work collaboratively with other travel consultants, travel agencies, airlines, hotels, and tour operators to coordinate travel arrangements and provide seamless service to clients.
Education
MASTER OF TOURISM ADMINISTRATION - TRAVEL AND TOURISM
MG UNIVERSITY
INDIABA IN ECONOMICS - ECONOMICS
CALICUT UNIVERSITY
INDIAIATA-UFTAA - AIRPORT MANAGEMENT
SPEEDWING AVIATION ACADEMY
INDIAGCC VAT WITH TALLY ERP.09 - ACCOUNTS
GTEC
INDIASkills
- VAT Submission
- HRMS
- Visa Processing
- Documentation
- GDS
- Microsoft applications
- Attention to Detail
- Conflict Resolution
- Employee Relations
- Recruitment and Selection
- Ethical Standards
- Team Collaboration
- Technology Proficiency
Personal Information
- Passport Date Of Issue: 04/07/18
- Passport Expiry Date: 03/07/28
- Title: HR. ADMIN
- Date of birth: 02/26/95
- Nationality: Indian
- Marital status: Single
- Visa status: Employment visa
Custom
I declare that the above information is factual to the best of my knowledge. If given an opportunity, I assure to do my finest of abilities in your esteemed organization.
Timeline
HR.Admin
Geepas World FZCO
02.2023 - Current
Ticketing and Visa Consultant
Voyage Luxury Tourism
12.2021 - 01.2023
Accountant and Cashier
Nature Medicine Center
02.2021 - 10.2021
Travel Consultant
Thailand Local
01.2019 - 11.2020
MASTER OF TOURISM ADMINISTRATION - TRAVEL AND TOURISM
MG UNIVERSITY
BA IN ECONOMICS - ECONOMICS
CALICUT UNIVERSITY
IATA-UFTAA - AIRPORT MANAGEMENT
SPEEDWING AVIATION ACADEMY
GCC VAT WITH TALLY ERP.09 - ACCOUNTS
GTEC
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