Anoop Singh
Dubai,United Arab Emirates
Summary
Highly-driven and Gulf experienced with 5+ years in logistics, warehousing and customer handling experience in reputable companies. Seeking challenging and rewarding career with a logistic and aviation company where I can utilize my interpersonal skills along with my professional expertise towards the growth of organization and to accelerate growth on the performance and accomplishments where
hard work and honesty count the most.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Team leader
Dulsco Aviation Solution
Dubai, United Arab Emirates
02.2020 - Current
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Monitored health and safety measures for guaranteed compliance.
- Organised financial and operational data to help with yearly budgeting and planning.
- Streamlined processes to improve and optimise office operations.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coordinated staff performance and productivity assessments.
- Worked towards exceeding targets agreed on with clients regarding number of candidates placed.
Cargo agent
Dulsco Aviation Solution
Dubai, United Arab Emirates
02.2019 - 02.2020
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Retrieve stored items and trace lost shipments as necessary.
- Install straps, braces, and padding to loads in order to prevent shifting or damage during shipment movement.
- Receive and prepare items to be shipped, obtaining their dimensions and helping customers select the right protective packaging in order to guarantee safe delivery.
- Convey all items to packaging and warehouse teams alongside shipping instructions.
- Monitor daily shipment inventories and logs to verify that items were picked up at the right designated times with the correct route info.
- Take the necessary steps to retrieve process and record all of the paperwork and funds accompanying certified mail or payment on delivery packages.
- Coordinate with freight manager and other shipping department personnel to help track down deliveries that are either lost or delayed.
- Plans and performs work that involves ordering, receiving, inspecting, returning, unloading, shelving, packing, labeling, pricing, delivering, and maintaining a perpetual inventory of forms, office supplies, and various types of equipment.
- Keeps records to maintain inventory control.
- Coordinates freight handling, equipment moving and minor repairs.
- Oversees mail handling and courier service
Education
Bachelor of Arts - Physical Education
Agra University
Agra/India 03.2014 - 03.2016
Diploma - Aviation diploma
frankFinn institute
New Delhi / India 04.2017 - 04.2017
Diploma - Computer Concept From DOEACC
Army Cantt
Mathura / India 04.2014 - 04.2014
Skills
- Cargo Product Knowledge & Documentation
- cargo terminal handling procedures
- High level of knowledge and demonstrable competence in Good Distribution Practice (GDP) acquired through training and experience
- AVSEC Certification
- Fluent in written and spoken English
- Knowledge of MS Soft Office
- Leadership
- Team building
- Communication skills
Languages
English
Fluent
Hindi
Fluent
Punjabi
Intermediate
Malayalam
Intermediate
Timeline
Team leader
Dulsco Aviation Solution
02.2020 - Current
Cargo agent
Dulsco Aviation Solution
02.2019 - 02.2020
Diploma - Aviation diploma
frankFinn institute
04.2017 - 04.2017
Diploma - Computer Concept From DOEACC
Army Cantt
04.2014 - 04.2014
Bachelor of Arts - Physical Education
Agra University
03.2014 - 03.2016
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