Summary
Overview
Work history
Education
Skills
Certification
LANGUAGE SKILLS
Timeline
Generic
ANOOP ANUGRAHA

ANOOP ANUGRAHA

DUBAI,UAE

Summary

Accomplished IT professional with expertise in OFFICE 365, CCNA, Cloud, NAS, VEAM, Mac, SQL, Linux, Windows Server, Html, and MCSA/NSE2. Demonstrates a strong ability to manage and optimise IT infrastructures while ensuring seamless integration of various technologies. Adept at troubleshooting and resolving complex technical issues to enhance system performance and reliability. Committed to continuous learning and professional development to stay abreast of emerging technologies.

Overview

2026
2026
years of professional experience
1
1
Certification

Work history

NETWORK ENGINEER

AL QASIMI UNIVERSITY (OUTSOURCED BY AL TAMAYOZ IT SOLUTION)
, UAE
  • Application support and Maintenance of cloud network system switch and routing.
  • Web console access and CCTV systemsBuildings Access Control, Intelligent Network monitoring systems
  • Monitor and operate the CCTV cameras and associated equipment in the CCTV Control Room
  • Generating and maintaining the virtual private network, firewalls, web protocols, and Antivirus security decorum.
  • Operate a range of remote call monitoring, alarms and communication Collaborating team of 70 Team members
  • Maintain servers and accurate records of data recordings and events, and incident reporting software.
  • Country: UAE

IT SUPPORT AND CYBER SECURITY ENGINEER

HERO MOTO CORP
  • System updating and data analysis, SQL queries, SAP ERP and PBX
  • Responsible for Networking, Design, Installation, Antivirus, Hyper-V and maintaining security systemsSupporting users and
  • Maintain the companies network infrastructure and cisco phone routing configuration
  • Networking and providing support for Windows, Macintosh and Linux issues
  • Configuration and testing of any new hardware and software including pos devices.
  • Administer and manage VMware ESXi, Cisco router, Cyberoam, Fortinet firewall and cloud solution.
  • Country: India

IT SUPPORT ENGINEER

Alqadah Trading Co llc
, UAE
- 2026.02
  • Identifying and configuring 110 AD user accounts and access permissions, ensuring data security and compliance with company policies.

Administration and managing the Microsoft office (M365) environment, including outlook, SharePoint Online, OneDrive for Business.

  • Manage and Administer Teams, and other M365 applications including Yealink scheduler for calendars.
  • Design and maintain server infrastructure, including storage, network, and backup system.
  • System administration support for MAC, win 2016 Server, and VMware platforms, including monitoring, troubleshooting, and resolving.
  • Maintain the Hikvision nvr and peripherals connected to the camera.
  • Implement and configuring VMware, Firewall, VLAN, NAS Storage and configuration of Manage Engine.
  • Ensure software licenses are up to date and in compliance with legal requirements.
  • Monitoring Cisco CUCM controller, core switch and apple school manager for managing IPAD.
  • Conduct and attend zoom conference meetings and cloud DDYNS support.
  • Install and maintain hardware devices, such as CCTV, servers, WIFI routers, desktops, laptops, printers, and peripherals.
  • Assist vendors to understand IT support challenges and work on overall improvement of IT services and support.
  • Configuration of Server, PALO ALTO, Antivirus, DHCP, Veeam and AD Directory Management.

Country: UAE

Education

DEGREE -BCA -

SKV
THRISSUR, India

SSLC -

KERALA STATE BOARD
PALAKKAD, India

PLUS TWO -

GHSS
PALAKKAD, India

DIPLOMA IN HARDWARE AND NETWORKING -

RELENT-IT
PALAKKAD, India

Skills

  • OFFICE 365
  • CCNA
  • Cloud
  • NAS
  • VEAM
  • Mac
  • SQL
  • Linux
  • Windows
  • Server
  • Html
  • MCSA/NSE2

Certification

UAE DRIVING LICENSE Manual-2025

LANGUAGE SKILLS

Mother tongue(s): MALAYALAM
OTHER LANGAUGE(S)
HINDI
ENGLISH
LISTENING B1 READING B1 WRITING B2
LISTENING C2 READING C2 WRITING C2
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

Timeline

IT SUPPORT AND CYBER SECURITY ENGINEER

HERO MOTO CORP

NETWORK ENGINEER

AL QASIMI UNIVERSITY (OUTSOURCED BY AL TAMAYOZ IT SOLUTION)

IT SUPPORT ENGINEER

Alqadah Trading Co llc
- 2026.02

DEGREE -BCA -

SKV

SSLC -

KERALA STATE BOARD

PLUS TWO -

GHSS

DIPLOMA IN HARDWARE AND NETWORKING -

RELENT-IT
ANOOP ANUGRAHA