Anouar Mehennaoui
Dubai
Summary
with intelligence and the availability of sufficient condition and experience acquired by previous years . i can offer you the best and achive a better level performance as well as possible .
Overview
3
3
years of professional experience
Work History
Sales Promoter
The First Group
04.2023 - 05.2024
- Provided coupons, product samples and informational brochures to customers.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Created and perfected various pitch promotions to attract customers toward products.
- Requested contact information from potential customers to provide additional information.
Customer Service Executive
DAMAC Properties
03.2022 - 02.2023
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Informed customers of upcoming promotions and deals to boost sales.
Sales Executive
Azizi Developments
02.2021 - 02.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Sport And Communication - Communication Sportive
University
Algeria 09.2020
Skills
exceptional customer service and communication skills
cpr certified
sociable empathic and puntual person
ability to work under pressure with calm and professional approach
good team worker work effectivelly in team as well as individually
emotional intrlligence
organized and responsible
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Timeline
Sales Promoter
The First Group
04.2023 - 05.2024
Customer Service Executive
DAMAC Properties
03.2022 - 02.2023
Sales Executive
Azizi Developments
02.2021 - 02.2022
Bachelor of Sport And Communication - Communication Sportive
University
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