Rogia Abdalaal Mohamed Abdalla

A Results-driven professional with highly developed customer service skills and experience in facilitating university programs related to admissions, enrollment, orientation, and general student support.

Adroit in managing all aspects of call center jobs, in an independent fashion which includes planning & scheduling calls, manpower management, resource administration, procurement of necessary items, and documentation.

An out-of-the-box thinker with proven track record of ameliorating business and creating team work environment to enhance profitability innovatively for reputed clients.

Gained experience in client servicing, process operations and experience of implementing procedures & service standards for business excellence.

Skilled in effectively managing documents for streamlining systems to facilitate achievement; demonstrated abilities in working independently and as part of a team to meet business deadlines.