Ansam Abdalla

• Coordinate patient referrals to specialists or other

healthcare providers.

• Ensure waiting areas are clean, organized, and stocked with

necessary supplies.

• Communicate effectively with patients, medical staff, and

administrative personnel.

• Answer phone calls and direct inquiries to appropriate

person or department.

• Register new patients and verify their contact information.
• Schedule patient appointments and confirm upcoming

appointments.

• Utilized multi-line telephone system to manage incoming calls effectively.
• Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
• Managed phone calls, resulting in effective communication flow within clinic.
• Maintained accurate logs of visitor entries for security purposes.
• Ensured availability of up-to-date content on clinic brochures and promotional material for prospective clients' use.
• Enhanced customer satisfaction by efficiently managing all front desk enquiries.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Directed visitors and clients to appropriate staff, ensuring efficient service delivery.