SMITA TAMANG
Food & Beverage server
Dubai,UAE
Summary
Experienced Server bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Authentic Italian and International cuisine. Highly versatile and adaptable to fast-paced, changing environments.
Overview
5
5
years of professional experience
1
1
Certificate
Work history
Food and beverage server
Millennium Airport Hotel
Dubai, UAE
03.2021 - Current
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Completed daily opening and closing checklists, ensuring restaurant cleanliness and security.
- Delivered exceptional, friendly and fast service.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Bar server
Millennium Airport Hotel
Dubai, UAE
07.2019 - 03.2020
- Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.
- Delivered exceptional, friendly and fast service.
- Resolved customer complaints calmly and professionally to maintain satisfaction.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Education
High School Diploma - Arts
Skills
- Food safety understanding
- Customer service techniques
- Conversational skills
- MICROS POS proficiency
- Cash handling
- Guest rapport
- Menu knowledge
- Fine dining experience
- Interpersonal skills
Languages
English
Upper intermediate
Hindi
Fluent
Nepali
Native
Certification
- Certified Pourer
- Nominee for Employee of the Month
- Honored and recognized on TripAdvisor
Timeline
Food and beverage server - Millennium Airport Hotel
03.2021 - Current
Bar server - Millennium Airport Hotel
07.2019 - 03.2020
Shree Laboratory Secondary School - High School Diploma, Arts
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