Anton Kopilev

- Managed client interactions at all stages of cooperation, from initial contact to project completion.

- Analyzed client needs, developed tailored solutions, and prepared commercial proposals.

- Organized and conducted meetings, negotiations, and service presentations.

- Monitored the fulfillment of contractual obligations and ensured high-quality service delivery.

- Maintained the client database, prepared reports, and tracked client satisfaction.

- Collaborated with internal departments to ensure timely task execution and adherence to deadlines.

- Successfully resolved conflicts and strengthened long-term client relationships.

- Opening of bank accounts, applying documents for new

companies, applying for closing companies, working with clients on their needs etc.

- Travel coordinations: Booking and upgrading flight tickets, arranging hotel accommodations, and managing visa applications.

- Luxury vehicle management: Purchasing car parts, scheduling maintenance and repairs, and organizing international shipments of parts for investors.

- Investor support: Assisting with consulting requests, such as obtaining educational diplomas and securing UAE golden visa.

- Attending meetings with the company owner, documenting action items, and ensuring timely follow-ups on tasks.

- Serving as the point of contact between executives, clients, and stakeholders, ensuring smooth information flow.

- Addressing urgent requests, troubleshooting logistical issues, and adapting to last-minute changes.

- Provided consultations to clients regarding travel destinations and tailored tours based on their preferences and budget

- Booked flights, hotels, excursions and other travel services

- Prepared and processed all necessary travel documents such as visas, insurance, agreements etc.

- Coordinated with partners and service providers to ensure high-quality customer service

- Conducted market analysis and developed new offers and promotions for clients

- Successfully resolved non-standard situations and ensured a high level of customer satisfaction

- Made transfers for clients personal and group